Don't Eat Poop! A Food Safety Podcast

How the FDA Wants YOU to Fix Food Safety Recalls with Roger Hancock, CEO of Recall InfoLink | Episode 126


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What happens when the FDA says, “Help us help you!” in the middle of recall chaos? You get an impromptu - and enlightening - episode featuring food recall expert Roger Hancock, CEO of Recall InfoLink. 


In this episode of Don’t Eat Poop!, our hosts Matt and Francine, together with Roger, dive into a recently released (and very quietly announced) FDA letter calling on the food industry to step up and collaborate on modernizing food recall systems - especially for products impacting babies and kids.


Spoiler alert: this episode is part policy analysis, part industry gossip, and part Roger being roped into a podcast live via a surprise call. You’re welcome.


In this episode:

đź’© [01:07] Introducing Roger Hancock, CEO of Recall InfoLink

💩 [03:38] Roger breaks down the FDA’s 2025 recall modernization priority

💩 [05:55] FDA’s letter to industry leaders

đź’© [08:00] When are you required to notify the FDA about a recall?

đź’© [11:12] Is reporting to the FDA really that tedious? Roger spills the data

đź’© [13:28] Recall communication protocols

đź’© [16:12] Infant formula, foods intended for children, and allergens

💩 [17:32] The three pillars of every recall and why message delivery isn’t enough

đź’© [21:14] Increasing the speed of recall classification

đź’© [27:12] Recall processes, standardizing data, and AI

đź’© [35:37] Modernizing data submissions

đź’© [43:16] Why consumers never hear about recalls



Disclaimer: Episode title and content do not constitute legal or health advice.


Resources from this episode

Take a look at the food safety news article we’re talking about today: FDA wants industry to suggest how to better use recalls for food safety


Behind the Scenes at the Food Safety Consortium with Rick Biros: Conference Culture, Compliance & Community | Episode 123


Alliance for Recall Ready Communities


Noteworthy quotes from this episode

“ The important part of recall, quite frankly, isn't the message. The important part about a recall is the action.” – Roger Hancock


“ There's a variety of potential outcomes for a defective product, but those three things are critical. Defective product, consumers that have purchased it, and instructions about what to do.” – Roger Hancock


We hope you enjoy this episode!

Remember to subscribe, rate, and review the podcast on your favorite podcast platform. Together, we can raise awareness and make a positive impact in the world of food safety!


Share your thoughts and feedback on the show, and feel free to offer any topics you would like to hear discussed.


We'd love to hear from you!


📲 Connect with Roger, Francine, Matt, and the "Don't Eat Poop!" show on LinkedIn!


📕 Check out Francine's book Who Watches the Kitchen? on Amazon! 


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Don't Eat Poop! A Food Safety PodcastBy Food Safety Specialists: Matthew Regusci and Francine L Shaw

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