When it comes to leading others, frustration is often an unavoidable part of the journey—but it doesn’t have to be a roadblock. In this episode, I dive deep into the humanity of leadership with Andrew Oxley, exploring how frustration shows up in our lives and organizations, and how understanding different communication styles can turn frustration into collaboration, delight, and results. We discuss the four faces of frustration, recognizing your reactions under stress, and explore practical ways to transition from “hero” or “villain” leadership to the truly impactful role of guide.

Andrew Oxley is a nationally recognized author, executive coach, and the founder of the Oxley Group. His consulting work has impacted tens of thousands of leaders at companies like Coca-Cola, Progressive Insurance, Turner Broadcasting, the Weather Channel, and many more. Andrew’s mission is to help leaders and organizations cut through the noise, return to simplicity, and truly accelerate performance. His allegorical book, “The Four Faces of Frustration: How to Turn Frustration into Delight,” has served as a blueprint for understanding and mastering the complexities of leadership and interpersonal communication.

“It is easiest to understand someone's communication style when you observe them when they're frustrated, because it's like their real selves come out.” ~Andrew Oxley

Today On The Rising Leader:

·     The four faces of frustration: Red (passionate/driver), Yellow (optimist/networker), Blue (analytical/pessimist), and Green (steady/quiet), each handle challenge and stress in unique ways.

·     Recognition and understanding of these communication styles is the first step to diffusing conflict and building stronger teams.

·     No one is just one color; we all have a range, but stress often pushes us into default patterns that may not serve us or others well.

·     As leaders, developing self-awareness (often through asking for feedback from others) is critical—how we think we show up is not always how others experience us.

·     It’s easy to fall into the roles of “hero” (overhelping) or “villain” (overcorrecting) as a leader, but the true goal is to become a “guide” who fosters autonomy and ownership in others.

·     Healthy teams benefit from a mix of these personality types; friction, managed well, creates progress.

·     Strengths become weaknesses if not managed—what got you here may not get you where you want to go.

·     Shifting limiting beliefs and assumptions is vital for leadership growth—it’s not just about behavior, but the beliefs that drive it.

Resources & Guest Contact Information:

Book: The Four Faces of Frustration: How to Turn Frustration into Delight by Andrew Oxley

90-Minute Live Leadership Blueprint Workshop:

Oxley Group

Grab Your Copy of The Rising Leader Handbook

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In The Rising Leader Handbook, you’ll learn how to shift your perspective and gain the leadership skills you need, regardless of the breadth of your responsibilities, by leveraging the relationships you’ve built with the CEO, the Leadership Team, and the team you lead as well as your relationship with yourself.

Visit The Rising Leader Handbook: Turning High Achievers into Effective Leaders to grab your copy and start mastering your skills to become your team leader.

Leader, It’s Time to Rise!

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