This week Emma speaks to GP and researcher Dr Rebecca Payne about what general practice can learn from the research she’s been involved with on remote patient care.

In this conversation Rebecca talks about her research into patient safety in remote consultations, what GPs can do to ensure remote consultations are safe and lessons for practices about the systems that they need to have in place. She also talks about the wider implications of this research including what it means for training and education.

Rebecca also explains her research into how the shift to remote care has impacted on quality in primary care, what this could mean for the future of general practice - and what she hopes policymakers will take from the findings.

This episode was presented by GPonline editor Emma Bower. It was produced by Czarina Deen.

Useful links

Patient safety in remote primary care encounters: multimethod qualitative study combining Safety I and Safety II analysis, published in BMJ Quality and Safety

Teaching patient safety in remote consultations

Project resources from the Remote by Default study including competencies for staff and advice for patients

How to ensure safe remote consultations in your practice - from GPonline

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