Are you struggling to streamline your practice's front office operations while juggling departments, patients, and metrics? In this episode, Michael and Sandy delve into the essentials of managing a successful practice, starting with the highlights of Sandy's recent webinar and her upcoming seminar in Boston.

The conversation quickly transitions into a focused discussion around a listener's question on maintaining consistent department meetings and tracking pivotal metrics. Sandy offers an actionable guide on conducting effective meetings, complete with tips on following up on assignments, gathering feedback, and defining clear objectives. Specific topics like tracking new patient conversions, handling broken appointments, and managing production and collections metrics take the forefront. By the end of this episode, you'll grasp the importance of accountability, clear communication, and performance metrics in leading your practice to success.

What You'll Learn in This Episode:

• How to run effective and consistent department meetings.
• Tips for following up on previous assignments and setting clear goals.
• Key metrics to track for the smooth operation of a dental practice.
• The importance of tracking new patient conversions and handling broken appointments.
• Best practices for managing production and collection metrics.
• Strategies for efficiently managing insurance claims and ensuring accountability.
• Benefits of in-person training and special promotions for upcoming seminars.

Tune in today to learn about department meetings, metrics, and paying attention to what matters in your practice!

Sponsors:

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Mentions and Links:

Communities/Groups:

Dental Gumbo Group

Events:

Front Desk Pro - Friday, August 23rd - Boston, MA - Use Promo Code: Secret Sauce

Books:

The No Complaining Rule

The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy

Services:

Practice by Numbers