EAB’s Maggie Everett is joined by the University of New England Dean of Students and VP of Student Affairs, Jennifer DeBurro. The two discuss Jennifer's efforts to build a better student mental health counseling framework at UNE. That work began with an unflinching study of existing approaches, intensive data collection, and establishment of benchmarks to measure progress going forward. The initial impact report was then used as a mechanism to initiate critical conversations with faculty, staff, and parents that have led to important changes.