This week on the OWNR OPS Podcast, Austin Gray speaks with Marlena, the co-founder of G&M Outdoor Services, who has played a crucial role in scaling the business to $6M in revenue.

Marlena and her brothers provide year-round services, including snow removal, excavation, and landscaping, and they’ve perfected how to manage seasonal challenges and business overhead.

💰Join our Free OWNR OPS Skool Community to grow your local service biz

In this episode, Marlena shares:

• How to navigate employee retention during the off-season

• The secrets behind snow plowing contracts and how to win bids

• Managing heavy equipment and seasonal expenses

• How Jobber has been a game-changer in reducing administrative time and improving customer service

• Financing options for clients and the role of technology in making business operations more efficient
  

Whether you’re in the outdoor services business or running a similar service-based company, Marlena’s insights are invaluable for overcoming seasonal hurdles, managing client relationships, and scaling your business efficiently.

🔥This episode is brought to you by: 

🚀 Jobber – Streamlining your service-based business

💼 Stryker Digital – Helping service businesses grow online

📞 QUO- Business Phone System That Scales With You: Get 20% off your first 3 months. ⁠http://quo.com/ownrops

Tune in to learn how Marlena’s hustle and strategy have fueled growth—and how you can apply these lessons to your own business. 

🎧 Subscribe for more actionable business tips from the OWNR OPS Podcast.

📰 Join the OWNR OPS Newsletter

Follow us on social media for updates and more business insights!

Instagram: @OwnerOps

Twitter: @OwnerOps