This week on the OWNR OPS Podcast, Austin Gray speaks with Marlena, the co-founder of G&M Outdoor Services, who has played a crucial role in scaling the business to $6M in revenue.

Marlena and her brothers provide year-round services, including snow removal, excavation, and landscaping, and they’ve perfected how to manage seasonal challenges and business overhead.

💰Join our Free OWNR OPS Skool Community to grow your local service biz

In this episode, Marlena shares:

• How to navigate employee retention during the off-season

• The secrets behind snow plowing contracts and how to win bids

• Managing heavy equipment and seasonal expenses

• How Jobber has been a game-changer in reducing administrative time and improving customer service

• Financing options for clients and the role of technology in making business operations more efficient
  

Whether you’re in the outdoor services business or running a similar service-based company, Marlena’s insights are invaluable for overcoming seasonal hurdles, managing client relationships, and scaling your business efficiently.

🔥This episode is brought to you by: 

🚀 Jobber – Streamlining your service-based business

💼 Stryker Digital – Helping service businesses grow online

 📞 OpenPhone – Simplify communication and help team support customers with ease

Tune in to learn how Marlena’s hustle and strategy have fueled growth—and how you can apply these lessons to your own business. 

🎧 Subscribe for more actionable business tips from the OWNR OPS Podcast.

📰 Join the OWNR OPS Newsletter

Follow us on social media for updates and more business insights!

Instagram: @OwnerOps

Twitter: @OwnerOps