In the 98th episode of the Taps and Patience podcast, hosts AJ and Harrison converse with Chris Zap of Zappettini Consulting about his extensive travel for work, trends in the manufacturing industry, and the challenges of scaling a consulting business. Zap shares insights on the importance of building systems to ensure efficiency and sustainability in operations, noting that good processes differentiate the best shops from the poor ones. The episode also discusses the current landscape for starting job shops, emphasizing a flexible approach to automation and the value of mentorship and community support in manufacturing.