On this week’s episode of the FT Adviser podcast, senior reporter Alina Khan speaks to Alan Lakey, director of Highclere Financial Services, and Derek Bradley, chief executive of Panacea Adviser, about complaints cases they have come across over the years and why they underpin a real need for a Fos longstop.

The FTAdviser Podcast is designed to inform regulated UK advisers on a range of topics, covering investments, pensions, regulation and other key issues.

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