HR Interviews Playlist

Diversity in hiring is a critical issue for all employers, but many are still struggling with it. So who is doing it well, and how much of a role can recruiting technology play in diversifying talent pools.

My guest this week is Shaun Daly, Head of Resourcing at The Open University. Over the last few years, The Open University has been increasing the diversity of its organisation by rethinking how it does hiring, building an inclusive employer brand and deploying point solution technology which helps to enable these strategies.

In the interview, we discuss:

• Recruiting challenges at The Open University

• Operating with legacy systems

• Developing a compelling employer brand

• Anonymous recruiting and diverse interview panels

• Making the candidate experience more engaging

• Recruitment marketing automation

• Online events

• Talent pool segmentation

• Future innovations

Listen to this podcast on Apple Podcasts.

A full transcript will appear here shortly.

This is part two of my mini-series on personalization. So to recap, I feel very strongly that personalization is the new Megatrend in Talent Acquisition. Offering personalized recruitment marketing, candidate journies, assessments, feedback, onboarding, and communication will be critical objectives for employers over the next few years. Candidates are demanding it, the technology is here to facilitate it, and the amount of friction that will get removed from recruiting processes will be a win for candidates, recruiters and hiring managers.

So what is possible, and how are employers dealing with the practicalities of personalization in talent acquisition?

A few weeks ago, the awesome team at Paradox invited me to speak and record some interviews at their client board event in Scottsdale, Arizona. Paradox is a technology that is really driving the progress of personalization. It was very insightful to talk to some of their clients about the need for personalization in their TA processes and the change journies they are taking their recruiters and hiring managers on to make personalization happen.

In this second set of interviews from the event (check out Episode 435 if you want to hear the others), you'll hear from Derek Braun, Staffing and Recruiting Manager at GoWireless and Steffanie Chaviano, VP of Talent and Patient Access at Autism Learning Partners. Derek and Steffanie talk us through their experiences of using conversational AI to transform the effectiveness of their recruiting strategies. First up, though, is Adam Godson, Chief Product Officer at Paradox, talking about some of the psychology behind conversational interfaces.

These are some of the topics you'll find discussed in this episode:

• Personalisation at scale

• The psychological elements of conversation design

• Using conversation to drive processes

• Connect with people, not software

• How technology is affecting recruiter career choices

• Handling high volumes of applicant flow is an engaging way.

• The importance of being user friendly for hiring managers

• What does the future of talent acquisition look like

Listen to this podcast on Apple Podcasts

We talk about how recruiting’s changed in recent years, and look at some dynamics of the workforce. .

How the talent market’s changed over the last few years, how companies approach diversity, and the joys of product integration.

Jackye and Katee welcome Elena Joy Thurston back to the show to discuss some new tools she is developing for companies as they navigate non-binary workplaces. As usual, Elena Joy brings her experiences and knowledge to the table to make us all think about how we work with others and create inclusive spaces. Thanks for listening!

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There are a lot of surveys out there. But very few of them have a track record going back 13 years. That's why we invited Employ, the new parent company of Jobvite, JazzHR, and NXTThing RPO and their CMO Allie Kelly to the show to dive into their 2022 Job Seeker Nation Report. The three big themes discussed:

The Great Resignation, Automation, and Remote Work (and yes, ghosting came up too).

You've got questions? Here are your answers.

We talk about making use of tens of millions of records, and whether analytics in HR deserves all the attention it gets.

Those of you who have read my book Digital Talent (available wherever you get your books!) will know that I feel very strongly that personalization is the new megatrend in talent acquisition.

Offering personalized recruitment marketing, candidate journies, assessments, feedback, onboarding, and communication will be critical objectives for employers over the next few years. Candidates are demanding it, the technology is here to facilitate it, and the amount of friction that will get removed from recruiting processes will be a win for candidates, recruiters and hiring managers.

Two weeks ago, the awesome team at Paradox invited me to speak and record some interviews at their client board event in Scottsdale, Arizona. Paradox is a technology that is really driving the progress of personalization. It was really insightful to talk to some of their clients about the need for personalization in their TA processes and the change journies they are taking their recruiters and hiring managers on to make personalization happen.

I'll be sharing these interviews over two episodes of the show. Later in this episode, you'll get to hear from Adam Chen, Chief Marketing & Experience Officer at The Amenity Collective, Rachel O'Connell, VP of HR at Great Wolf Lodge and the return to the show of Victor Gains SVP of Talent Acquisition at Aveanna Healthcare.

But first of all, I sat down with the amazing Madeline Laurano, Founder of Aptitude Research, to get her views on the drive towards greater personalization.

These are some of the topics you'll find discussed in this episode:

• How technology is driving personalization

• Creating experiences through conversation

• High volume recruiting challenges

• Significantly reducing time to hire

• Change management

• Building a consumer grand candidate experience

• Using personas to differentiate the employee value proposition

• The role of technology in personalization

• Implementing technology

• The future of talent acquisition

Listen to this podcast on Apple Podcasts.

Employer branding has always been important, but it is now absolutely critical to employers if they want to connect, engage and influence in demand talent. Employer branding isn't easy and for larger organisations building a global employer brand is a significant undertaking.

So how do you make the business case for employer branding, and how does employer brand activation work amid all of the challenges 2022 poses for employers?

My guest this week is Marije van der Togt, Head of Employer Branding at Just Eat Takeaway.com. Marije is highly experienced at building successful employer brands across multiple countries and has a massive amount of valuable insight to share.

In the interview, we discuss:

• Challenges of becoming one company with one story

• Evolving recruiting challenges

• How strong consumer brands create challenges for employer brands

• The importance of culture in candidate choice

• Why invest in a global employer brand?

• How employer brand strategy enables the business strategy

• Storytelling and linking authentic people centric stories to EVP pillars

• Strategically positioning podcasting as long form content.

• The role of data and technology

• Segmentation

• Advice to other employers on developing a global employer brand

• What does the future look like?

Listen to this podcast on Apple Podcasts.

We talk about the Great Resignation and its impact, how employers are reacting, and more.