The latest episode of the People Agenda podcast dives into the evolving world of payroll and reward strategy, offering insights that every HR and payroll professional needs to hear. Hosted by Chris Howard from Lace Partners, this episode features two industry experts: Simon Puryer, Head of Payroll Practice at Lace Partners, and Vickie Graham, Managing Director of Reward Strategy. Together, they unpack the highlights from the recent Reward Strategy Summit, a flagship event attracting over 200 senior professionals from across sectors.
The discussion begins with reflections on the summit’s purpose and audience, before moving into the key themes shaping payroll and reward today. One major topic is the challenge of building a compelling business case for investment in payroll technology and processes. Simon shares practical advice on how to engage stakeholders, tailor messaging for different audiences, and demonstrate value beyond simple cost comparisons. Vickie adds her perspective on common pitfalls, such as focusing solely on accuracy and timeliness without articulating the wider organisational benefits.
Another hot topic is artificial intelligence. Both speakers explore how AI is influencing payroll operations, from real-time reporting to shifting roles towards more analytical and compliance-focused tasks. They emphasise that AI is not about replacing people but enhancing processes, and they caution against viewing it as a quick fix. Incremental change and understanding the legislative context remain critical.
For HR and payroll leaders, this episode offers actionable insights on future-proofing operations, aligning strategies with employee expectations, and preparing for regulatory changes like the EU pay transparency directive. Whether you’re planning for 2026 or looking to optimise your current processes, this conversation provides clarity and inspiration.
https://www.lacepartners.com/what-should-payroll-leaders-know-from-the-reward-strategy-summit-2025