Unless your business is growing fast, you probably haven't thought seriously about Human Resources. But Izzy Friedman, an expert in HR and Senior Director of Human Resources for MEDRITE Urgent Care, thinks that you're making a big mistake - and he's ready to tell you all about the Human Resources issues you need to consider right away, no matter how big or small your business is. Check out Izzy's conversation with Meny, which addresses HR issues including processes that will help you avoid liability, the correct and incorrect way to interview a potential hire, the difference between company culture and perks, how to encourage employees to become engaged in the company's success, what to look for when hiring an employee (and the high cost of making the wrong decision), the right and wrong way to do performance reviews, what makes a good HR department tick, and more.

[00:01 - 15:18] Transitioning Paths: Sales to HR

• Izzy's career shift from sales to HR
• The impact of managerial experience on HR roles
• Recognizing the value of employee engagement and conflict resolution

[15:19 - 30:39] HR Essentials for Business Success

• The evolution of HR's role in modern businesses
• Importance of legal compliance and structured processes
• Employee-centric strategies for enhancing company culture

[30:40 - 45:12] Cultivating a Positive Work Environment

• Implementing effective employee feedback and recognition systems
• The role of HR in building a supportive and inclusive culture
• Strategies for consistent employee development and satisfaction

[45:13 - 58:02] Performance Management and Growth

• Discussing the nuances of performance reviews and employee growth
• Balancing quantitative metrics with qualitative personal development
• Aligning employee objectives with company goals for mutual growth

[58:03 - 01:06:37] Navigating Challenges in HR

• Addressing the complexities of employee negotiations and terminations
• The significance of succession planning and organizational resilience
• Embracing change and fostering adaptability within HR practices

Want to connect with Izzy? Follow him on LinkedIn.

Key Quotes:

"As a business owner the more involved you are in the direct culture will actually give you an advantage to be more involved in the growth of the company in a positive way." - Izzy Friedman

"People are holding once you know where your employees are holding is when you can start to make decisions on a corporate level." - Izzy Friedman

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