In this episode of HR, We Have a Problem, Teri Zipper and guest Sofia Whelan, Managing Partner at HorizonHuman, explore how HR can lead during AI adoption. The conversation addresses the gap between AI hype and real-world application, focusing on workforce planning, transparency, and solving actual business problems.

Key points covered include:

↪️ HR must lead workforce planning by identifying which tasks AI will handle and which roles require human skills, then invest in upskilling employees for work that only humans can do.

↪️ Start with AI already embedded in your HR technology stack rather than buying new tools - focus on solving specific business problems through user research and testing.

↪️ HR should remain the caretaker of the human workforce and organizational culture, working closely with the CTO rather than merging these roles into one position.

↪️ Build trust through transparency about job impacts and enable change at the team level where people can experiment with AI and share practical use cases.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Teri Zipper

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Sofia Whelan

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HorizonHuman

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