In this episode of HR, We Have a Problem, Teri Zipper and guest Chris Taylor, Founder and CEO of Actionable.co, break down why most training programs fail to create lasting change and what actually works. The conversation explores the gap between understanding new concepts and caring enough to apply them, revealing that most organizations spend 80% of their time on content when they should be dedicating three times more attention to helping people find their own reasons for change. 

Chris shares data from over 9,000 learning programs showing that simple tools like accountability partners can triple the likelihood of sustained behavior change. He shares practical strategies for designing sessions that stick, from cohort structures to permission slips for inevitable lapses.

Key points covered include:

↪️ Effective learning requires a minimum 3:1 ratio of context to content, allowing participants time to work through the "so what" and "now what" rather than just consuming information.

↪️ Accountability partners increase the likelihood of sustained change by three times when participants check in at least twice after a session, yet remain underutilized despite being free and easy to implement.

↪️ Changing one behavior at a time produces better results than attempting multiple shifts simultaneously, with cohorts under 10 participants showing higher success rates for lasting change.

↪️ AI will commoditize the "how" of learning while human facilitation remains critical for helping individuals discover why they care enough to change their behavior.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

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Teri Zipper

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Chris Taylor

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Actionable.co

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