Human Resilience: Changing the Way Healthcare is Delivered

Why is changing an addictive behavior so difficult, even when someone genuinely wants to change? And what does it take to turn motivation into lasting action?

In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld are joined by Kathy Crosby, CEO and President of Truth Initiative, for a conversation about the behavioral, social, and environmental forces that shape addictive behaviors, and why willpower alone is rarely enough to overcome them.

Drawing on more than three decades of experience in public health, communications, and behavior change, including leadership roles at the FDA and Truth Initiative, Kathy explores how marketing, social influence, habits, and the brain's response to addiction shape our decisions. She also shares what Truth Initiative has learned about helping people navigate triggers, build readiness, and access personalized support when it matters most.

In this episode, you'll hear about:

• Why addiction is more complex than individual choice or willpower
• How marketing, social media, and popular culture influence addictive behaviors, particularly among young people
• The role of triggers, cravings, motivation, and readiness in creating lasting behavior change
• Why setbacks shouldn't be viewed as failures, and how a nonjudgmental approach can support long-term progress

As Kathy explains, "Behavior change succeeds or fails in that moment." Understanding when people need support, and making it available at the right time, can be the difference between good intentions and meaningful action.

Listen now for a thought-provoking conversation about moving beyond willpower and designing approaches to behavior change that reflect how people actually think, feel, and behave.

Featured Expert:

• Kathy Crosby, CEO and President, Truth Initiative

Hosts:

• Bob Gold, Founder & Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Marketing Officer, GoMo Health

Learn More About EX Program

EX Program by Truth Initiative is a free, evidence-based digital quit program developed in collaboration with Mayo Clinic. Designed to meet people wherever they are in their quitting journey, EX Program offers personalized quit plans, interactive text messaging, and a supportive online community to help individuals quit nicotine products, including cigarettes, e-cigarettes, and oral nicotine pouches. Explore the free program at exprogram.com.

For Healthcare Organizations and Employers

Truth Initiative also works with employers, health plans, and healthcare organizations to expand access to evidence-based nicotine cessation support through EX Program's enterprise offerings. To learn more about partnership opportunities, contact [email protected].

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Women’s health is finally receiving greater attention, but decades of underinvestment, stigma, and gaps in education and research have left significant ground to make up. 

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Mitch Rosen, National Director, Commercial Strategy & Innovation at Evofem Biosciences. Together, they explore what it will take to move women’s health forward—from improving education and breaking stigma to expanding the way we think about women’s health across the full spectrum of a woman’s life. 

In this episode, you’ll hear about: 

• Why women’s health has historically been underserved and underinvested  
• How better education and accurate terminology can empower women to understand and advocate for their health  
• Why women’s health needs to extend beyond pregnancy, birth control, and menopause 
• How stigma and discomfort around women’s bodies can become barriers to education and communication with healthcare providers  
• The importance of giving women the information and options they need to make informed decisions about their own health  

As Mitch shares, “We’re not doing it to be provocative. We’re doing it because it’s the right way to educate.” His perspective challenges us to consider how becoming more comfortable with open, accurate conversations can help remove stigma and move women’s healthcare forward.  

Listen now for a candid conversation about breaking stigma, expanding education, and rethinking what it means to support women’s health across every stage of life. 

Hosts: 

• Bob Gold, Founder & Chief Behavioral Technologist, GoMo Health  
• Shelley Schoenfeld, Chief Marketing Officer, GoMo Health  

Featured Expert: 

• Mitch Rosen, National Director, Commercial Strategy & Innovation, Evofem Biosciences  

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Stress is unavoidable, but how we respond to it can change the way it affects our minds, bodies, and everyday lives.

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Jerry Teplitz, JD, PhD, an internationally recognized speaker, author, and expert on brain performance, neuroplasticity, and stress management. Jerry shares his unconventional journey from practicing law to studying yoga, meditation, and mind-body techniques, and the experiences that changed the way he thought about stress and human performance. 

In this episode, you’ll hear about:

•  How stress and our thought patterns can influence the way we feel and function 
•  Why experiencing a behavior-change technique can be more powerful than simply learning about it 
•  The connection between the brain, body, and our physiological response to stress 
•  Simple techniques designed to help interrupt negative thought patterns and build greater resilience 

Plus, Jerry takes Bob and Shelley through an interactive Brain Gym exercise that listeners can follow along with, demonstrating how simple movements can be used to shift the body’s response to a negative thought or stressful experience. 

Resilience isn’t about eliminating stress or pretending challenges don’t exist. It’s about developing practical tools to respond differently when they do.

Listen now—and follow along with Jerry’s demonstration—to explore how small shifts in the way we think, move, and respond to stress can help build greater resilience in everyday life.

Hosts:
Bob Gold, Founder & Chief Behavioral Technologist, GoMo Health
Shelley Schoenfeld, Chief Marketing Officer, GoMo Health

Featured Expert:
Jerry Teplitz, JD, PhD, Speaker, Author & Expert in Brain Performance and Stress Management

Continue Exploring:

Learn more about Jerry Teplitz and his work in brain performance, neuroplasticity, and stress management.

▶️ Try the technique yourself: Watch Jerry’s video demonstration of the Hook-Ups Brain Gym exercise.
 

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Medicaid is entering a period of significant change. New work requirements, shifting financing models, rising healthcare costs, and growing pressure on state budgets are creating new challenges for managed care organizations—while the need to improve access, experience, and outcomes remains as important as ever. 

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Eric Levine of Avalere Health to unpack what today’s Medicaid policy changes mean in practice and how managed care organizations can respond. From provider networks and rural health to care management and value-based strategies, the conversation explores where plans can reduce friction, strengthen relationships, and continue delivering better care in an increasingly complex environment. 

In this episode, you’ll hear about:

•  The Medicaid policy and financing changes creating the greatest pressure for health plans 
•  How managed care organizations can strengthen provider networks, access, and care management 
•  Why rural communities require different strategies—and where technology can help 
•  Why reducing friction for members and providers can improve experiences while helping control costs 

As Eric explains, “friction equals administrative dollars.” Reducing unnecessary barriers isn’t just about creating a better experience—it can have meaningful implications for members, providers, health plans, and the broader Medicaid system. 

Listen now to explore what Medicaid’s changing landscape means for managed care, and where healthcare leaders should focus next.

Hosts:
Bob Gold, Founder & Chief Behavioral Technologist, GoMo Health
Shelley Schoenfeld, Chief Marketing Officer, GoMo Health

Featured Expert:
Eric Levine, Avalere Health

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Palliative care is often misunderstood as care reserved for the end of life. In reality, it can provide an essential layer of support much earlier in a serious illness—helping patients manage symptoms, navigate complex decisions, and maintain quality of life while continuing treatment. 

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Dr. Mohammed Hamza Habib, Chief of Palliative Medicine at Rutgers Cancer Institute and Robert Wood Johnson University Hospital, and Lori Feldstein, CEO of Goals of Care Coalition of New Jersey. Together, they explore how earlier conversations and a more person-centered approach can ensure care reflects what matters most to patients while providing critical support for families and caregivers.  

In this episode, you'll hear about:

•  Why palliative care is not the same as hospice or end-of-life care
•  How serious illness impacts patients, families, and caregivers far beyond physical symptoms 
•  Why asking "What matters most to you?" can change the course of care 
•  The barriers that keep important conversations from happening earlier 
•  How palliative care can serve as a "quarterback," coordinating specialists and helping families navigate complex care 

As Lori shares from her own experience, "The conversation is a gift." When patients and families have the opportunity to express their wishes earlier, care can be better aligned with the life they want to live—even while facing serious illness. 

Listen now to rethink what palliative care can and should look like.

Hosts:

• Bob Gold, Founder & Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Marketing Officer, GoMo Health

Featured Experts:

•  Mohammed Hamza Habib, MD, Chief of Palliative Medicine, Rutgers Cancer Institute and Robert Wood Johnson University Hospital
•  Lori Feldstein, CEO, Goals of Care Coalition of New Jersey 

Thanks for tuning in. Subscribe today to receive new episode drops, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.

Oral health has long been treated as separate from the rest of healthcare, but the evidence tells a different story. From diabetes and pregnancy to chronic disease management, the connection between oral health and overall health has never been clearer. The challenge now is turning that knowledge into action.

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld welcome Brant Herman, Founder and CEO of Dentistry.One, to explore how technology, virtual care, and behavioral engagement are breaking down the barriers between medical and dental care. Together, they discuss why improving outcomes starts by making oral health a seamless part of the patient journey—not another disconnected appointment or referral. 

Listen and learn about:

•  Why oral health is fundamental to whole-person healthcare
•  How technology can bridge the gap between medical and dental care
•  Why patient engagement extends far beyond the dental chair
•  The role of virtual care in improving access, especially in underserved and rural communities
•  How personalized outreach and behavioral science help patients take action between visits
•  Why the future of healthcare depends on integrating care—not treating conditions in silos

Hosts

Bob Gold
Founder & Chief Behavioral Technologist, GoMo Health

Shelley Schoenfeld
Chief Marketing & Client Services Officer, GoMo Health

Guest

Brant Herman
Founder & CEO, Dentistry.One

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For millions of people living in rural communities, access to healthcare is shaped by far more than geography. Provider shortages, transportation, fragmented care, broadband access, and trust all influence whether people receive the care they need and whether they seek it in the first place.

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld welcome Dr. Michael Kramer, Director of the Center for Rural Health and Health Disparities at Mercer University School of Medicine. Together, they explore how technology can strengthen—not replace—human connection, improve care coordination, and help close healthcare gaps by meeting people where they are. 

In this episode, you'll learn:

•  Why fragmented care—not just geography—creates barriers to better health. 
•  How technology can strengthen connections between patients, providers, and communities. 
•  Why trust and relationships are essential to successful digital health. 
•  What it takes to design technology that reduces—not widens—health disparities. 
•  How behavioral support and personalized engagement help people navigate care with greater confidence. 

Hosts

Bob Gold
Founder & Chief Behavioral Technologist, GoMo Health

Shelley Schoenfeld
Chief Marketing & Client Services Officer, GoMo Health

Guest

Dr. Michael Kramer
Director, Center for Rural Health and Health Disparities, Mercer University School of Medicine

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Burnout has become one of the defining challenges facing today's healthcare workforce. In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Dr. Felicia Stoler—registered dietitian, exercise physiologist, lifestyle medicine expert, author, and nationally recognized health and wellness expert—to explore practical, evidence-based strategies for building resilience in a world of constant change.

Together, they discuss why resilience isn't about simply pushing through stress, but about creating sustainable habits that support long-term well-being. From nutrition and sleep to movement, mindfulness, and finding joy in everyday life, this conversation offers actionable insights to help healthcare professionals—and all of us—better care for ourselves while caring for others.

Listen and learn about:

•  What resilience really means, and why it's more than simply "pushing through" 
•  The connection between burnout, stress, and overall well-being 
•  Practical nutrition strategies to support physical and mental health 
•  How better sleep habits can improve resilience and recovery 
•  Why movement throughout the day matters more than many people realize 
•  Small, sustainable habits that help reduce stress and improve performance 
•  The importance of joy, community, and self-care in building long-term resilience 

Continue the Conversation

Interested in learning more from Dr. Felicia Stoler?

Join us for the Healthcare Professional Reset webinar series, where we'll take a deeper dive into practical strategies for improving nutrition, sleep, movement, and resilience to support the well-being of healthcare professionals.

Register here: https://gomohealth.com/resource/healthcare-professional-reset-webinar-series/

Hosts

Bob Gold
 Founder & Chief Behavioral Technologist, GoMo Health

Shelley Schoenfeld
 Chief Marketing & Client Services Officer, GoMo Health

Expert

Dr. Felicia Stoler
 Registered Dietitian, Exercise Physiologist, Lifestyle Medicine Expert, Author & Nationally Recognized Health & Wellness Expert

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Healthcare has long been designed to react to illness, but what if we could identify health risks earlier and help people take action before conditions worsen?

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Dr. Keith Thompson, Chief Medical Officer at Nuralogix and practicing family physician, to explore how predictive health technologies are reshaping the future of preventive care.

Together, they discuss why healthcare remains largely reactive, how AI and contactless health assessments can help identify cardiovascular, metabolic, and behavioral health risks before symptoms appear, and why awareness alone isn't enough to change outcomes. Dr. Thompson shares why technology should strengthen—not replace—the trusted relationship between patients and providers, while Bob explores how personalized engagement helps turn health insights into meaningful action.

The conversation also examines the importance of health equity, trust, and designing technology that empowers people—not just identifies risk.

Listen and learn about:

• Why healthcare continues to operate as a reactive system
• How predictive health technologies can identify risk before symptoms appear
• Why awareness alone rarely changes health behaviors
• The role of AI in strengthening the patient-provider relationship
• How personalized engagement helps turn insights into action
• The connection between predictive care, prevention, and health equity
• What the future of proactive, value-based healthcare could look like

As healthcare continues to evolve, the greatest opportunity may not be treating disease earlier—but helping people recognize risk, take meaningful action, and stay healthier before illness takes hold.

Hosts

Bob Gold
Founder & Chief Behavioral Technologist, GoMo Health

Shelley Schoenfeld
Chief Marketing & Client Services Officer, GoMo Health

Guest

Dr. Keith Thompson
Chief Medical Officer, Nuralogix

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Healthcare has evolved dramatically over the past century, but one expectation has remained constant: people want healthcare experiences that feel personal.

In this episode of the Human Resilience Podcast, Bob Gold and Shelley Schoenfeld are joined by Annie Hewitt, professor, author, and expert in population health, health consumerism, and healthcare personalization, to explore what it really means to design care around how people live, what they value, and how they make decisions—not just how healthcare systems are structured.

Together, they discuss why whole-person care requires more than simply treating the patient. It requires understanding the person's preferences, beliefs, values, support systems, and the many factors that influence behavior outside the clinical setting. 

Listen and learn about:

•  Why "compliance" and "adherence" are no longer enough—and why personalization is essential 
•  Moving beyond the patient to understand the whole person, including caregivers and support systems 
•  The growing role of health consumerism and rising expectations for healthcare experiences 
•  How technology can amplify, rather than replace, human relationships in healthcare 

Because better outcomes aren't created in the exam room alone. They're shaped in the moments between visits, where people make decisions, build confidence, and manage their health in real life.

Hosts

Bob Gold
Founder and Chief Behavioral Technologist, GoMo Health

Shelley Schoenfeld
Chief Marketing and Client Services Officer, GoMo Health

Guest

Anne M. Hewitt
Professor, Author, and Expert in Population Health, Health Consumerism, and Healthcare Personalization

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