What happens when healthcare messages compete with an endless stream of digital noise? In today's information-saturated world, 62% of adults report feeling overwhelmed by health information alone. How do we break through?

Cassandra Cousineau, healthcare content and engagement expert with over two decades of experience, joins hosts Bob Gold and Shelley Schoenfeld to tackle this critical challenge. Every message presents an opportunity to build trust, spark communication, and help people feel truly understood in today's cluttered healthcare environment. 

This episode explores practical strategies for cutting through noise to deliver meaningful, personalized healthcare messages that drive engagement and action.

Listen and Learn: 

• The biggest challenges in healthcare communication, and why empathy and personalization matter more than generic information
• How to create micro-learning moments paired with actionable practices
• Ways to balance technology with human connection to avoid depersonalizing care
• Why people who feel seen and heard are 5-7x more likely to engage in their care

Guests

• Cassandra Cousineau, Strategic Content and Engagement Expert 

Hosts

• Bob Gold, Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Strategist, GoMo Health

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What truly drives us to take action for our health? It's not willpower - it's science.

In our first episode of Season 2 of Human Resilience, tune in for a candid conversation with our hosts - Bob Gold and Shelley Schoenfeld - who reveal the profound connection between the brain and body. The brain emerges as healthcare's most overlooked vital organ with our mental state controlling physical outcomes. Treating symptoms while ignoring the brain's central role leaves patients cycling through ineffective interventions.

Through powerful stories like a grandfather motivated by wanting to play with his grandchildren rather than abstract clinical goals, we see how personalization transforms outcomes. In one remarkable pain management program, patients reported 80% reduction in perceived pain not through medication changes but through outlook transformation.

Listen and Learn:

• Successful motivation requires focusing on what patients personally want to achieve, not just clinical goals
• The "Four I's" of engagement: Involvement, Influence, Investment and Identity
• How community support reduces isolation and builds confidence, especially for stigmatized conditions
• Why Brain health is the foundation of physical health: the brain controls what organs do and don't do

Whether you directly influence healthcare plans, are personally managing a health condition/supporting someone who is, or simply interested in the science of behavior change, this episode offers practical wisdom for creating lasting positive change through understanding your brain's extraordinary influence on your health journey.

Hosts

• Bob Gold, Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Strategist, GoMo Health

Thanks for tuning in. Subscribe today to receive alerts of new episodes, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.

Unlock the secret to a healthier life as we explore the often-overlooked connection between your mouth and your overall health. Esteemed experts Dr. Deb Fuller and Dr. Maria Ryan join us to unravel how neglecting your gums could be affecting your heart, complicating diabetes management, and even impacting your mental health. We promise you'll walk away with a new understanding of why a good oral hygiene routine is more than just keeping your teeth clean—it's a vital part of managing chronic diseases.

Listen and Learn:

• Economic benefits of prioritizing oral health
• The critical need to integrate oral care into medical protocols, especially for cancer patients
• The importance of educating both patients and healthcare providers on these connections, urging a holistic approach to healthcare that considers the mouth an essential part of the body

Don't miss out on this enlightening conversation that could change how you think about your health forever.

Hosts

• Bob Gold, Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Strategist, GoMo Health

Featured Guests

• Dr. Deb Fuller, National Dental Director for Cigna Dental 
• Dr. Maria Ryan, Executive Vice President and Chief Clinical Officer at the Colgate Palmolive Company 

Thanks for tuning in. Subscribe today to receive alerts of new episodes, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.

In this week's minisode, Rebecca Lyons underscores the transformative power of relaxation in managing chronic illness and promoting overall well-being.  Rebecca's dual expertise in public health and yoga shines through as she shares profound insights into the relaxation response—a game-changing concept introduced by Dr. Herbert Benson. 

Listen and Learn:

• Evidence-based techniques to effectively reduce stress, ehance immune function, and improve mental health
• The benefits of the relaxation response for chronic illness management 
• Ways to integrate relaxation techniques into healthcare engagement programs

Expert: Rebecca Lyons, Healthcare Strategist and Yoga Instructor

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This week's podcast episode continues to explore the profound connection between oral hygiene and overall well-being and the relationship to the perinatal journey and early childhood growth and development. Guests from Cigna and Colgate dig deep into the critical ties between oral health and pregnancy risks as Dr. Maria Ryan sheds light on the unique challenges women face due to hormonal changes, especially during pregnancy. 

Listen and Learn:

• About the disparities in dental care access between urban and rural communities and the cultural hurdles that can impede proper oral hygiene. 
• The importance of preventive dental care in reducing pregnancy complications
• Statistics on the impact of oral health on maternal and child health and recommendations for early dental visits for children

Through real-life experiences and expert insights, this episode aims to enhance your understanding of the mouth-mind-body connection and its profound influence on holistic health.

Hosts

• Bob Gold, Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Strategist, GoMo Health

Featured Guests

• Dr. Deb Fuller, National Dental Director for Cigna Dental 
• Dr. Maria Ryan, Executive Vice President and Chief Clinical Officer at the Colgate Palmolive Company 
• Kylie McElveen, Dental Strategy and Business Development for Cigna Dental

Thanks for tuning in. Subscribe today to receive alerts of new episodes, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.

If you are an employer, manager or leader of any kind, this week's podcast hot take is for you! Join Dr. Sue Zbikowski, behavioral psychologist, to unlock the secrets to transforming your team into a high-performing powerhouse by mastering the art of psychological safety. Ever wondered how some leaders create environments where every team member feels free to express their ideas, share mistakes, and contribute to greater success? This episode offers a roadmap for leaders and employers of any kind who are ready to foster a culture of open communication and inclusivity.

Listen and Learn:

• Practical strategies to get to know your team on a personal level, maintaining a positive tone in meetings, and leveraging diverse communication channels to ensure that all voices are heard and valued
• The pivotal role of emotional intelligence and self-awareness in building a psychologically safe workplace
• How clarity in communicating expectations and resources sets the stage for success

Join us to learn how to cultivate an environment where every team member feels respected, valued, and ready to contribute to the team's goals.

Expert: 

• Sue Zbikowski, PhD, Behavioral Psychologist

Thanks for tuning in. Subscribe today to receive alerts of new episodes, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.

Join us for an enlightening conversation with top experts in the fields of dentistry and medicine. Dr. Deb Fuller, Dr. Maria Ryan, and Dr. Judith Haber discuss the historical divide between oral health and overall healthcare, and how we can begin to bridge that gap with strategic collaboration between nursing, dentistry, and medicine. 

As we navigate through systemic challenges like insurance disparities and the urgent need for accessible dental care, you'll gain a new appreciation for how crucial it is to integrate oral health into a holistic healthcare approach.

Listen and Learn:

• The power of oral health literacy through the "Know Your OQ" initiative, designed to combat the widespread prevalence of periodontal disease
•  The deep connections between mental and physical health and how this ties into oral health as well
• Progress that has been made to connect oral and general healthcare and ways to bridge the gap further

This episode is a call to action for healthcare professionals and patients alike, advocating for a unified approach that recognizes the integral link between oral health and overall well-being.

Hosts

• Bob Gold, Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Strategist, GoMo Health

Featured Guests

• Dr. Deb Fuller, National Dental Director for Cigna Dental
• Dr. Maria Ryan, Executive Vice President and Chief Clinical Officer at the ColgatePalmolive Company
• Dr. Judith Haber, Professor Emerita at NYU Rory Myers College of Nursing, and Executive Director, Oral Health Nursing Education and Practice Program

Thanks for tuning in. Subscribe today to receive alerts of new episodes, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.

Transforming the way we approach healthcare can empower patients and redefine their roles. In this quick hot take, Kaprice Welsh, founder of the Center for Black Women's Wellness in Georgia, speaks to the patient-provider relationship as a foundation for patient empowerment. She talks about how fostering trust and support can turn patients into partners, equipping them with the knowledge and confidence to actively manage their health.

Listen and Learn:

• How critical additional support is in the often-overlooked postpartum period, where new mothers juggle their health alongside caring for their newborns 
• How remote patient monitoring coupled with engagement techniques can  enhance communication between moms and providers, offering real-time support and reassurance
• The importance of bridging the gap between healthcare visits to ensure mothers can promptly address any health concerns

Tune in to witness the power of communication and partnership in transforming healthcare delivery into a more compassionate and responsive experience.

Expert: Kaprice Welsh, Founder, Center for Black Women's Wellness

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Explore the challenges and barriers for transition-age youth and the power of digital technology in transforming care for these vulnerable populations. Bob and Shelley are joined by Amerigroup experts as they discuss the complexities of foster care systems and shine a light on the barriers many families face both physically and emotionally. 

Listen and Learn:

•  How mobile engagement solutions like GoMo Health assist youth in foster care and their families and caregivers by providing personalized support, bolstering self-confidence, and helping participants make informed decisions
• The importance of preventative care and ways to educate members on their healthcare services and benefits
• The critical barriers many transition-age youth face as they leave the foster system and ways we can help them navigate through their journey 

From personal anecdotes to expert strategies, this episode underscores the essence of self-advocacy and education in the foster care system.

Hosts

• Bob Gold, Chief Behavioral Technologist, GoMo Health
• Shelley Schoenfeld, Chief Strategist, GoMo Health

Featured Guests

• Bhavini Solanki, Director, Georgia Families 360°
• Danielle Nabinger, MSW, Child Welfare​ Consultant
• Angela Smith, Care Coordinator, Amerigroup

Experts:

Thanks for tuning in. Subscribe today to receive alerts of new episodes, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.

Can uncertainty fuel anxiety and lead to impulsive decisions? Explore this intriguing concept in this minisode with podcast host, Bob Gold. Bob explores the impact of uncertainty bias on mental health and workplace productivity and shares his insights on how a resilient mind can navigate these turbulent waters, helping reduce anxiety and depression amidst a rapidly evolving world.

Listen and Learn:

• The physiological effects of stress and how that impacts the workplace 
• How uncertainty can impact rational decision-making 
• How a brain-first approach enhances engagement and productivity, offering a fresh perspective on managing mental health in a challenging work environment

Whether grappling with absenteeism or seeking to retain talent, this minisode offers invaluable techniques to foster a focused and resilient workforce.

Experts: Bob Gold, Chief Behavioral Technologist, GoMo Health

Thanks for tuning in. Subscribe today to receive alerts of new episodes, comment with questions for our hosts/guests and follow @GoMoHealth on social for the latest in healthcare engagement.