In this podcast, Heidrick & Struggles’ Rachel Farley speaks to Paula Stannett, the chief people officer at Heathrow Airport. Stannett discusses how she and her fellow executive team members dealt with the collapse of the aviation industry that was caused by the COVID-19 pandemic and how they’ve been building the industry up again. She also discusses the importance of making DE&I a part of organizational strategy and prioritizing employees’ health and well-being and offers her opinion of what the future of HR will look like.

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