In Episode 12 of "I Own A Shopping Center. Now What?" Beth Azor discusses effective tenant management and the importance of adhering to lease agreements.

She highlights common tenant requests for repairs that are their responsibility and emphasizes clear communication. Beth shares strategies for managing roof access, conducting preventative maintenance, and ensuring tenants understand their obligations.

Beth also talked about managing vacant spaces, including using lights for marketing and addressing gas fumes from dry P-traps. She stresses setting realistic permitting and construction timelines for new tenants to avoid delays.

Beth emphasizes being fair but firm with tenants to maintain positive relationships and ensure both parties understand their responsibilities.

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