What would you do if a tenant hesitates to renew their lease?

In Episode 29 of "I Own A Shopping Center. Now What?", I discuss a recent experience with a long-term tenant considering their renewal options. Their hesitation was less about leaving and more about negotiation, but addressing their concerns—like traffic, parking, and anchors—required a strategic approach.

Key highlights:

- Navigating strict parking codes and tenant mix challenges

- Understanding the role of sales trends and tenant leadership

- Responding to complaints with facts and context

- Why being hands-on with renewals is essential for property value

Tune in to hear how I approached this conversation and why preparation and strategy make all the difference in tenant retention.

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