ICT&health Podcast | Global

Why do most health tech implementations fail? In this episode of the ICT&health Podcast, host Jessica Workum sits down with Dr. Joshua Liu, co-founder and CEO of SeamlessMD.

After 14+ years in digital health, Dr. Liu shares his biggest takeaway for scaling medical technology: success is 10% technology and 90% people and process. Discover how SeamlessMD evolved from a naive startup into an industry-leading patient engagement platform, and learn how to navigate top-down vs. bottom-up innovation in modern healthcare systems.

Why is online banking the global standard, yet two hospitals in the same region often still can’t share data?

Jeroen Tas, former Chief Innovation & Strategy Officer at Philips, joins the podcast to discuss why healthcare innovation requires a fundamental shift in mindset. From his personal journey starting in banking to his daughter's diagnosis with Type 1 diabetes, Jeroen explores why the industry remains fragmented and risk-averse.

He argues that AI is not just another piece of software, but a cognitive infrastructure that can handle complexities beyond human capacity. Discover how multimodal data, molecular modeling, and a "CERN-like" European collaboration could finally bridge the gap between technological potential and clinical reality.

Jeroen's book: Changing Fast and Slow
(How to Find Your Organization's Best Pathway in the New Business Paradigm)

According to estimates by the World Health Organization (WHO), there will be a global shortage of as many as 10 million healthcare professionals by 2030. At the same time, the healthcare sector is in the midst of a digital revolution, which, whilst offering enormous opportunities, also brings new security risks. For instance, the number of cyberattacks on healthcare organisations is rising at an alarming rate, with an increase of around 60% per year according to recent figures. 

Myriam Fernández Martín talks about her career, from working as a clinical nurse in Spain to her current role at AWS, where she acts as a bridge between healthcare professionals and technological innovations. She emphasises how technology, and in particular the cloud and AI, plays a crucial role in improving care processes and patient outcomes.

Why does the best tech talent end up at TikTok instead of healthcare? Amber Vodegel sold her company to Philips and took a year off. But sitting still wasn’t an option. Inspired by Rutger Bregman’s ‘Moral Ambition’, she decided to put her talent where it truly matters. 

The result is 28X, a femtech app for cycle tracking that does everything differently. No subscription to log your own health, no data sales, no ads. Amber explains why venture capital is bad news for consumer health apps and how she’s building a model that puts the user first. 

She also shares the ethical dilemmas of entrepreneurship: outsource to the US or keep jobs local? Charge for basic care or keep it accessible? A candid conversation about moral entrepreneurship in digital health.

What if your medical record simply followed you to any hospital in Europe? Martin Dorazil, deputy head of unit at the European Commission, explains how the European Health Data Space will make this a reality. 

The EHDS is built around two pillars. The first gives patients better access to and control over their own health data. You will be able to decide which healthcare provider can view your records. The second pillar opens up large datasets for research, innovation and policymaking. Researchers will no longer have to guess whether relevant data even exists. 

Through a European catalogue, datasets become discoverable and accessible via new health data access bodies. Dorazil emphasises that privacy protection is at the core of the entire design. A conversation about how Europe plans to achieve interoperability of health data and what that means for daily clinical practice.

The ICT&health Podcast focuses on current topics that will determine the future of healthcare. These include digital healthcare, data exchange, AI, the labour market, governance and policy choices. Guests share their vision and experiences, put developments into context and identify what this requires from organisations, professionals and decision-makers.

• Visit our website: https://www.icthealth.org/ 
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During the ICT&health World Conference 2026 in Maastricht, Jessica Workum spoke with Jan Liska, Global Population Health Strategy Lead at Sanofi. Jan shares his insights on redesigning healthcare systems, with a focus on proactive and patient-centred care. Listen as he explains how systems, families and the everyday environment contribute to health, and how involving all stakeholders can accelerate innovation.

In this episode of the ICT&Health Podcast, Larry Brilliant talks about the next pandemic, but not in the way you might expect. Not a virus, but a global pandemic of chronic diseases that is shortening our healthy life years. He shares sharp insights on the gap between life expectancy and healthy life expectancy, the economic impact of disease, the role of prevention and innovation, and tells the remarkable story behind the global eradication of smallpox. A conversation about health, leadership, and the choice we must make now for the future.

In this episode, Daniel Kraft shares his perspective on the future of healthcare. We explore how AI, genomics, wearables and digital platforms are reshaping care delivery, and why designing for 2030 requires a new mindset today. From hospital at home to fragmented innovation, this conversation focuses on future proofing healthcare systems without waiting for perfection.