Research by consultancy McKinsey has found that, in the case of ethnic and cultural diversity, there is a strong business case for companies whose senior management was more culturally and ethnically diverse. It found that, in 2019, top-quartile companies outperformed those in the fourth one by 36 per cent in profitability, slightly up from 33 per cent in 2017 and 35 per cent in 2014. So how can improved representation boost UK financial services performance and improve outcomes for Britain’s consumers? On this podcast, Atlyn Forde, founder and chief executive of Communicate Inclusively, talks to FT Adviser editor Simoney Kyriakou about her mission to empower organisations to achieve transformative DE&I success through Forde's change-maker programme.

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