I'll Make This Brief

In this episode, Lauren shares how she uses Dubsado as a foundation for her systems, automation, and delegation of tasks! As entrepreneurs, this tool covers how to create seamless systems and a consistent user-friendly experience for your clients. 

00:50 - Using Dubsado to manage multiple clients and services! 

02:55 - 6 Features to use in Dubsado to save time and preserve the quality of services you offer your clients

03:10 - 1. The Dashboard: Give you key metrics on if you are on pace to reach your goals, notifications of tasks that require your action!
03:55 - 2. The Client Portal: Gives clients the ability to access their documents, schedule a call, review and pay invoices AND MORE!

04:55 - 3. The Client Workflow feature: Allows you to create workflow project templates ahead of time! 

06:00 - 4. Email Templates: templates you can customize or create your very own!

06:55 - 5. Ability to assign tasks to your team: ad-hoc basis and automatically within the workflow (mentioned above).

07:20 - 6. Invoicing with customizable payment schedules; set due dates including automatic reminders for you clients to make their payment. 

09:40 How I use re-occurring and standard invoices. 

10:35 - How to use Dubsado to automate or delegate tasks, stay organized, and SAVE TIME!

………………………………………..

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Check out Dubsado and Use Discount Code: legallyaligned

https://www.dubsado.com/?c=legallyaligned

Three years ago Lauren sat down for coffee with today’s guest when her business was still running out of her apartment. Now years of business experience and incredible growth later we get to hear from Sam Abrahart, CEO of The Mayfair Group! In this episode, Sam shares some invaluable insight into the importance of having a mission-driven business, creating a culture where everyone feels valued, and providing REAL mentorship for women through their internship program (where interns NEVER have to run for coffee!)

00:30 Meet Sam the CEO of The Mayfair Group! 

01:30 What is Mayfair? 

05:10 Where did your team look like in the beginning?

06:15 When do you know its time to hire your next employee?

09:20 How did your internship program start? What’s the general framework for it?

15:40 Creating a culture where everyone feels valued.

16:40 What’s next for Mayfair?

………………………………………..

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Connect with Sam Abrahart on Instagram: @samabrahart

https://www.instagram.com/samabrahart/

Follow The Mayfair Group: @TheMayfairGroup

https://www.instagram.com/themayfairgroup/

Visit Their Website:

https://themayfairgroupllc.com/

How do you deal with unhappy customers? There is one universal truth to business; regardless of what industry you are in, your experience, the size of your business, or how amazing your product is, we all experience at least one unhappy customer. I’m talking about what distinguishes us from the rest of the business world and my 5 Steps to Deal with an Unhappy Customer!

01:17 - What factors should business owners be sensitive to in today’s climate?

02:32 - How do you make your customer feel heard?

03:23 - Creating a playbook that makes your customers feel important and appreciated, but is strategic for your bottom line.

04:24 - You’re never going to make everyone happy.

04:49 - How to dispute negative reviews.

06:11 - Why you should always go after opportunities for improvement.

Work with Lauren Ruiz:

Book A Consultation

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Shop Legally Aligned:

https://legallyaligned.com/shop-contracts/

Grab a Ticket to Powerhouse Women 2020!

https://powerhouse-women.mykajabi.com/a/30084/gyrBpV8Y

Let’s talk about the art of getting organized on our desktops and computers! Jordan Gill, a master in building systems in business, joins our conversation to educate us on how to build a filing system, establish calm and consistency that will promote efficiency in our businesses. Jordan Gill, operations consultant and founder of Systems Saved Me, helps overworked one-woman shows become streamlined solopreneurs. Her jam is creating a cohesive operating system for managing your tasks, files and inbox. 

00:30 - Who is Jordan Gill?

02:40 - How Jordan started “Systems Saved Me”

04:48 - How to get organized, the 3 folders you need to create!

08:23 - Lauren’s system for organizing her email inbox.

09:50 - How to manage systems across multiple platforms.

10:30 - Which should you use, Google Drive or Dropbox?

14:14 - What boundaries do you set with clients?

16:08 - Why you should follow up on all calls with an email and what to include.

17:07 - What causes decision fatigue?

18:24 - Why you should be doing VIP Days! 

19:40 - Done In A Day Interview Series 2.0 Event

23:10 - Where to connect with Jordan Gill.

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Connect with Jordan Gill on Instagram: @SystemsSavedMe

https://www.instagram.com/systemssavedme/

Visit Her Website:

https://www.systemssavedme.com/

Check out Her Podcast:

https://www.systemssavedme.com/podcast

Grab your ticket to the Done In A Day Interview Series 2.0:

https://www.systemssavedme.com/interviewseries

Do you have clarity on the financial goals you’d like to reach? Do you have a plan on how to reach those goals? We’re diving into questions to ask yourself, ways to make more money, and how to leave room for the unexpected!

01:40 - Money and Abundance; Do you have a plan?

02:18 - How to visualize your financial goals.

03:38 - 3 questions to ask yourself to get clear on your goal.

05:00 - Ways to make more revenue.

07:19 - How you can protect your income with a contract.

08:49 - Are you leaving room for magic in your business?

Work with Lauren Ruiz:

Book A Consultation

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Shop Legally Aligned:

https://legallyaligned.com/shop-contracts/

Grab a Ticket to Powerhouse Women 2020!

https://powerhouse-women.mykajabi.com/a/30084/gyrBpV8Y

We are all going through different levels of anxiety right now. Dr. Morgan Francis is a Licensed Professional Counselor with a doctoral degree in Clinical Psychology. She joins me today to talk about how to deal with the stresses of everyday life and business and how to implement daily mindfulness practices.

00:30 - Who is Dr. Morgan Francis?

01:35 - What are “Mindful Messages?” 

04:30 - We’re all going through different levels of anxiety. What can we do to help ourselves?

06:12 - Where does anxiety start?

07:17 - How is social media impacting mental health?

08:17 - What boundaries can you set up on social media to protect your own mental health?

10:15 - How social media comparisons give a skewed version of reality.

12:04 - Does anxiety affect our creativity and businesses?

14:40 - How does mindfulness and creating routine habits help to reduce anxiety?

16:58 - Should we take “mindfulness breaks” during our workday? 

19:06 - The 2 Biggest Factors for Reducing Anxiety.

20:00 - What inspires Dr. Morgan Francis?

21:18 - “Loving Yourself Through Loss”

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Text “Hi” Dr. Morgan Francis’ to join her “Mindful Messages:”

1 (202) 759-6205

Connect with Dr. Morgan Francis on Instagram: @DrMorganFrancis

https://www.instagram.com/drmorganfrancis/

Visit her Website:

https://www.scottsdalepremiercounseling.com/

Check out Her Courses:

https://www.scottsdalepremiercounseling.com/courses

Do you have trouble creating enough time in your schedule to get everything done? Today I’m going to teach you some of the things I’ve done to give myself more structure, become more productive, and how I shifted my business to a four-day work week!

00:51 - What is Time Blocking?

02:58 - Rescue Time, how to integrate time blocking into your schedule.

04:48 - How to reverse-engineer your goals for yourself and your business.

05:26 - When are the best hours for your team to be working?

05:55 - What do you need to cut out of your day to reach your goals?

06:42 - How to prioritize your work and deadlines.

07:33 - When do you add a task and organize your calendar?

08:48 - How do your group your task? (Phone Calls, Emails, Ect.)

09:53 - How Time Blocking impacted my business.

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Check out RescueTime:

https://www.rescuetime.com/

Here are some helpful Blogs:

https://blog.rescuetime.com/time-blocking-101/

https://blog.rescuetime.com/most-productive-time-of-day/

https://blog.rescuetime.com/how-many-hours-should-we-work/

https://blog.rescuetime.com/alex-pang-four-day-workweek/

Have you ever struggled to take people who engage with your free content and guiding them to becoming your paying clients? Allee Williams is an entrepreneur, business coach, an expert at helping you create the perfect customer journey! We’re diving into your money mindset, how to get potential clients to take action, and why you have to give yourself permission to try!

00:45 - How has Allee Williams impacted my business?

01:37 - How did Allee get started in entrepreneurship?

03:57 - When your audience is used to free content, how do you ask people to pay?

05:29 - Money comes when you change lives.

06:44 - How to set up a customer journey.

08:59 - What is a cold lead and how to you progress them to be a warm lead?

10:35 - How to show empathy for someone’s situation while still charging your worth.

12:02 - What conversations should you be starting with your current audience?

14:30 - How to get potential clients to take action. Where to show up.

16:25 - Why you should be using polls on your Instagram stories. 

17:50 - How to avoid burnout.

19:11 - Why you have to give yourself permission to try!

20:10 - What has inspired Allee this week?

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Connect with Allee Williams on Instagram: @rightupyourallee

https://www.instagram.com/rightupyourallee/

I am a huge advocate for collaboration, especially the type that has you leaning in and wanting to learn more! We all have people in our communities that we would love to connect others with and pour directly into our audiences. I’m diving into how to make sure you’ve set proper expectations with your contributors about who owns the content, how it will be used, and much more!

00:52 - When you collaborate with another brand, who owns the content? 

01:53 - Community Shout Out!

02:37 - Why you need to set clear expectations with your contributors.

03:27 - How do I apply this to the people within “Guide My Community”

04:15 - Tip 1: Share your vision. 

04:45 - Tip 2: Make sure your contributors know who your audience is.

04:56 - Tip 3: Be clear about your needs and the timelines for the project.

05:48 - Tip 4: Be clear about how you intend to use their contribution. (Their intellectual property)

06:44 - What is the “Right of Publicity?”

08:01 - What expectations to set upfront with your contributors.

08:48 - When does it make sense to ask for “Exclusive Rights” to content?

09:58 - How do you compensate your contributor?

10:35 - How and When to show up.

11:11 - Example: How I structure my podcast invites.

13:03 - What expectations do I set with my guest? What’s a “Perpetual License?”

14:41 - When can you get contract templates for yourself?

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Lindsay Mitrosilis is a hiring, sales, and organizational strategist. She prides herself on empowering female CEOs to find, build, and cultivate their distributed dream team!

On this episode of the Legally Aligned podcast, we’re talking about:

00:46 - Who is Lindsay Mitrosilis?

02:30 - What does employee turnover cost a business?

03:55 - When is the right time to hire your first employee/contractor?

06:09 - How to find the “right” team and keep yourself in your zone of genius.

07:30 - Why you need to delegate.

08:48 - How hiring a team helps you grow into being a better leader.

10:30 - You have the opportunity to make an impact on someone’s life with each team member.

11:53 - “Unicorns” are hard to find, who should you be looking to hire?

13:19 - What platforms are the best to find new employees?

16:01 - How to set up an application process?

17:18 - How many questions should be on an application?

18:00 - When doesn’t it make sense to have someone fill out an application?

19:11 - How do you become a great interviewer?

20:13 - What’s your favorite interview question?

22:02 - Is it a red flag when people speak negatively about their previous employers?

23:51 - How can we build diversity and inclusion into our hiring processes?

25:40 - How having a diverse network helps you grow as an individual.

Work with Lauren Ruiz:

https://www.guidemybusiness.co/book-a-consultation 

Connect with Lauren on Instagram: @thelaurenruiz

https://www.instagram.com/thelaurenruiz/ 

Join the “Guide My Community” Facebook Group:

https://www.facebook.com/groups/guidemycommunity

Connect with Lindsay Aubrey on Instagram: @lindsay.mitrosilis

https://www.instagram.com/lindsay.mitrosilis/

Check out Lindsay’s website:

https://lindsaymitrosilis.com/