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The last thing we want to do is lose an opportunity during the summer.
Weldon Long demonstrates a role playing exercise that can help dial in your customer service representatives and dispatchers to capitalize on every opportunity. Plus, Gary Elekes explains how to effectively dispatch the right technician to every call.
All that and more, on this week’s episode of Cracking the Code!
The post Improving CSR Skills During the Summer Season first appeared on My Contractor University | Dashboard.4.7
4343 ratings
The last thing we want to do is lose an opportunity during the summer.
Weldon Long demonstrates a role playing exercise that can help dial in your customer service representatives and dispatchers to capitalize on every opportunity. Plus, Gary Elekes explains how to effectively dispatch the right technician to every call.
All that and more, on this week’s episode of Cracking the Code!
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