Service levels among UK insurance companies have dropped significantly over the past few years. 

In this latest FT Adviser editor's podcast, which is worth 30 minutes of CPD, Roy McLoughlin, director of strategic partners at Cavendish Ware and member of the Protection Distributors Group, talks to Simoney Kyriakou, editor of FT Adviser, about what needs to change in the sector.

The FTAdviser Podcast is designed to inform regulated UK advisers on a range of topics, covering investments, pensions, regulation and other key issues.

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