In The Service

How much should you tip? We of course think the answer should almost always be 20% but that's certainly not the case for everyone. Listen as we discuss tipping culture and how it varies with our special guest and producer, Ian Griffin Adams!

Why are restaurants so incestuous? Kath & Jan discuss that and more in their steamiest episode yet - dating privately or not so privately in the workplace!

What's it like gaining experience at a restaurant to being the experienced one? We chat with Chris Burns about his experience as a server, being promoted to restaurant manager and how he manages that and his comedy career.

Despite the fact that it's 2017, Bey is queen and the #FutureIsFemale, there is still a lot of gender inequality in the workplace - especially in the service industry. In celebration of Women's History Month, Kath & Jan discuss their experiences as women in the industry and how there is still a big difference in how guests treat, tip and act towards female servers, bartenders and sommeliers versus their behavior towards men in the industry. Kath & Jan are joined by guest, Charlie, a sommelier in midtown manhattan who shares her experience.

Everyone thinks that they're a restaurant critic and reviewer on Yelp and Open Table. Kath and Jan discuss how they think these public reviews have affected the restaurant industry and their jobs as servers. Yelp is also the reason that they'll never use their real names during service. Here to chat is special guest, Jen Neal about her experience in the industry pre and post Yelp!

Restaurants can be kind of like high school - you have your friend groups, cliques and cool kids. Kath and Jan discuss restaurant subculture but more importantly the camaraderie that you build with your fellow servers while you're in the weeds and out for tequila after shift. Here to share her experience about subculture with us is special guest, Audrey Stanfield

Kath and Jan discuss their experience in the service industry and how working in restaurants has helped them hone serving and life skills. This episode features special guest, Ursula who discusses what it was like serving in New York as someone who had never had serving experience before.

Welcome to In The Service, a podcast about the Service Industry from the front of house perspective. Meet your hosts, "Kath" and "Jan" who are two rad chicks living and serving in New York City. They'll tell you everything, except their real names.