In this edition of In the Spotlight with Quocirca Louella is joined by James Masters, EMEA VP, LRS, to discuss the company’s products, strategy, focus on enterprise market and plans for 2024.James explains the company’s history in large enterprises, starting from mainframe-related products and progressing through back-end application-related output solutions and serverless solutions.He explores how the market for managed output solutions changed during the pandemic, with banking and finance seeing a reduction in print volumes and retail and logistics seeing increases. He also discusses the different types of large enterprise and their approach to the cloud transition, including the importance of customising solutions to meet specific requirements. In the wide-ranging discussion, other topics include security, sustainability, and the critical role barcode printing plays in a high number of industries

Hosted on Acast. See acast.com/privacy for more information.

In this edition of In the Spotlight with Quocirca Louella is joined by Radek Tetik, Chief Technology Officer, MyQ to discuss AI at MyQ and the company’s strategy for 2024.Radek discusses how advances in computing power have led to the democratisation of AI and how it is enhancing workflows for customers that still receive a lot of paper-based data. MyQ’s products have been using AI and machine learning from the start through its OCR systems and now they also integrate with solutions such as HP’s Scan AI service. MyQ also uses AI in customer support.Radek and Louella explore current trends in the print and scanning market and how MyQ products are evolving to support them. In particular, they focus on the reality of cloud transition and the need to support customers who are not yet ready for a wholesale lift and shift to the cloud.Radek’s shares his predictions for 2024 across digitisation, cloud, and security – including the increased rigour buyers are bringing to security due diligence when buying products and services – and the impact of AI on software development.

Hosted on Acast. See acast.com/privacy for more information.

In this edition of In the Spotlight with Quocirca Louella is joined by Stephen Millier, Chief Digital Officer of Xerox to discuss the “Relevance of AI in the Hybrid Workplace.”AI has truly come of age in 2023, entering the public consciousness and sparking huge debate. But now that it is here, businesses face the challenge of working out its relevance and use cases for solving their specific pain points, driving high performance, and realising AI-related value. This wide-ranging discussion sheds light on how AI can transform today’s hybrid workplace, improve employee and customer experience, and how Xerox is applying AI across its business.Stephen shares his views on the future of AI-powered disruption, the importance of securing gen-AI data, and how to support users to adopt AI.

Hosted on Acast. See acast.com/privacy for more information.

This episode Louella is joined by Nick Taylor, Channel Sales Manager, Epson UK&I; Richard Taylor, Managing Director XBM Ltd and Gary Smith, Divisional Head of Sales, DTP Group.The wide-ranging discussion covers the changing shape of the print market and importance of consultancy and experience in taking the customer relationship beyond like-for-like replacements and into the realm of a true business partnership.Sustainability is explored and the value of Epson’s new sustainability optimisation tool in helping partners build a conversation that makes sustainability performance tangible in financial terms. The panel also looks at how business inkjet devices are doing in the market and how customers perceive their performance and sustainability benefits.Gary and Richard share their frank views on what’s needed to rejuvenate the print industry and set it up to succeed in the future, while all three emphasise the importance of vendors being nimble, flexible and engaging on a personal level with channel partners.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of In the Spotlight with Quocirca, Louella Fernandes is joined by Jean-Francois d'Estalenx, CEO of Celiveo to discuss how cloud printing requirements are developing in the market.Timestamps:0:00 - Intro0:40 - Introduction to Celiveo2:08 - How is Cloud rapidly changing printing and scanning in the enterprise market?5:38 - Where is the complexity about Cloud coming from?9:20 - How is Celiveo addressing Cloud and Security?13:45 - How is Celiveo16:55 - Does Celiveo see an opportunity to integrate with a cloud platform?21:02 - What are Celiveo's key differentiators and what is Celiveo's startegy for the next year?26:55 - The Celiveo customer journey and why people choose Celiveo.30:45 - What's next for Celiveo and the industry?For more information on Quocirca visit www.quocirca.com For more information on Celiveo visit www.celiveo.com#Celiveo # Quocirca #Print

Hosted on Acast. See acast.com/privacy for more information.

As their company celebrates 30 years in the business, MyQ founders Martin Janus, Jakub Ahmadyar, and Radek Tetik join Louella to discuss opportunities in the print management sector and how the company is differentiating itself in the cloud print market.The founding team reveals the importance of friendship in growing their business and how they took a Czech company global during a period of economic challenge in the late 2000s. Now, the impact of the pandemic in catalysing workplace and technological change is shaping how MyQ is pitching its proven technologies and user-centric tools.Martin, Jakub and Radek explore the links between the sharing/subscription economy andsustainability, and how it could impact the print market. They explain the company’s cloud strategyand the advantages of having a cloud-native product to ensure resilience and offer full integrationwith the cloud, while also maintaining strong on-premise expertise. Finally, they share their predictions on the future of print sharing and cloud adoption in 2023.

Hosted on Acast. See acast.com/privacy for more information.

In this episode Louella is joined by Isabella Phoenix, Channel Sustainability Director, HPIsabella shares the history and aims of HP’s Amplify Impact Programme and its importance to HPs overall sustainability strategy. She underlines the importance of supporting partners to use sustainability as a route to commercial success and how the current economic environment is prompting even more interest.The critical role of data in driving success across a multinational programme and how this generates deep insights into the issues that matter to partners and their customers is a key topic. This is leading to robust engagement with a high percentage of target partners who are sharing deal data as they succeed with sustainability.Isabella shares HP’s plans for the coming year as it seeks to both simplify and deepen the programme. She also discusses the possibility of developing standards as a community and the value of sharing data on DE&I.

Hosted on Acast. See acast.com/privacy for more information.

In this episode Louella Fernandes, Director of Quocirca, is joined by Gareth Jay, Product Marketing Director at Epson Europe. We discuss how Epson is setting out to disrupt the traditional A3 office print sector with its WorkForce Enterprise AM-Series business inkjet printers. We hear how Epson's Micro Piezo technology offers sustainability and productivity benefits over laser technology and learn about Epson's Print Performance Managed Print Services (MPS) programme. For more information please visit https://www.epson.eu/en_EU/verticals/workforce-enterprise/

Hosted on Acast. See acast.com/privacy for more information.

In this episode of In the Spotlight with Quocirca, I am joined by Steve Chad, Customer Engagement manager at PFU (EMEA). We discuss the role of scanning as an enabler for digital transformation, the key factors driving digitisation and the opportunities for MPS providers to expand their information capture capabilities.

Hosted on Acast. See acast.com/privacy for more information.