In Their Own Words

The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st.  

This podcast features a 15-minute highlight of the fifth 90-minute session with Tim Higgins.

Follow this link to find our overview podcast for this series.

Follow this link to register for the next sessions, beginning on Monday, March 12th.

In our 5th episode of Deming Speaks, this 23-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics:

1. Picking the best workers for the future
2. x + xy = 8
3. How are leaders chosen?
4. Selection procedure for hiring employees
5. What would happen if salaries were doubled?
6. How to reward top performers?
7. Does profit sharing represent over-justification?
8. Worker responsibility
9. Joint responsibility
10. How do unions fit into the Deming philosophy?
11. How can lower level employees help management learn the Deming philosophy?
12. Malcolm Baldrige Award
13. Role of a first-level supervisor in a Deming transformation
14. Leaders have a theory
15. Question about Biblical references

Read more about Dr. Deming's work in his books, Out of the Crisis and/or The New Economics.   In our December 2017 podcast, his 1st session with Tripp, Balaji Reddie, from Pune, India, shares milestones on his personal Deming Journey, commencing shortly after Dr. Deming's passing in 1993.

Highlights include:

• Transitioning from a career in manufacturing to textiles to software development to quality management
• 10 years as an Adjunct Professor in management colleges, with a focus on production, operations, and supply chain management
• Attending Xerox's Leadership for Quality program
• Realization that quality is not ISO9000
• First reading of Out of the Crisis, finding Deming management is more than statistics
• Discovering the divisiveness of performance appraisals
• First "Deming Birthday" lecture
• Turning point, reading The Deming Dimension, by mentor, Henry Neave
• Founding the Deming Forum India in January 1999
• Deming Day in India, October 14th
• Deming Prize recipients in India

In our second "Lens" episode, hosts Tripp Babbitt and Bill Bellows share their interpretation of wide-ranging aspects and implications of Dr. Deming's theory of management.

Topics in this episode include:

• Incentives
• Inspiration from Jim "Mattress Mack" McIngvale
• The Law of Amplification
• Me vs We Organizations
• United We Stand, Divided We Fall
• The Last Lecture, with Randy Pausch
• Ethics
• The Myth of Sales Commissions
• Getting started with the Deming philosophy
• Mentors

The October/November 2017 Study Sessions of The New Economics started on Monday, October 1st.  

This podcast features the first 90-minute session with Tim Higgins.

Follow this link to find our overview podcast for this series.

Follow this link to register for the next sessions, beginning on Monday, March 12th.

In our 4th episode of Deming Speaks, this 18-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics:

1. Goals and the Voice of the Customer
2. Arbitrary numerical goals
3. Applying the Deming philosophy
4. Development of the 14 Points for Management
5. Monopolies
6. (Japanese) Competition
7. Socialism

In our November 2017 podcast, his 3rd session with Tripp, Kevin Cahill, Executive Director, reflects on the first 24 years of operation of The Deming Institute, founded by Dr. Deming before his passing in 1993.

Highlights include:

• A brief history of The Deming Institute
• The restated aim, "Enriching society through the Deming philosophy"
• 46 interview podcasts and an ever-growing reach
• Plans ahead for The Deming Institute
• Resource development
• Moving from an internal focus to better serving constituents
• Partnerships and engagements
• Presentation at TEDxSUN
• New workshop - Shifting from "Me" to "We" Thinking and Action
• Jim "Mattress Mack" McIngvale and Hurricane Harvey
• Moving from crisis to cooperation
• Future of The Deming Institute
• Biggest challenges
• Expanding reach
• 25th Anniversary - 2018
• Operating as a 501(c)(3) non-profit, not a foundation
• Amazon Smiles
• New website - expanded capability
• How to donate
• Legacy

In our November 2017 podcast, his 3rd session with Tripp, Kevin Cahill, Executive Director, reflects on the first 24 years of operation of The Deming Institute, founded by Dr. Deming before his passing in 1993.

Highlights include:

• A brief history of The Deming Institute
• The restated aim, "Enriching society through the Deming philosophy"
• 46 interview podcasts and an ever-growing reach
• Plans ahead for The Deming Institute
• Resource development
• Moving from an internal focus to better serving constituents
• Partnerships and engagements
• Presentation at TEDxSUN
• New workshop - Shifting from "Me" to "We" Thinking and Action
• Jim "Mattress Mack" McIngvale and Hurricane Harvey
• Moving from crisis to cooperation
• Future of The Deming Institute
• Biggest challenges
• Expanding reach
• 25th Anniversary - 2018
• Operating as a 501(c)(3) non-profit, not a foundation
• Amazon Smiles
• New website - expanded capability
• How to donate
• Legacy

 

This week's podcast features a conversation with Tripp Babbitt and Bill Bellows, with an explanation of several new elements of the Deming Podcast.

Beginning in May 2014, our podcasts have featured interviews with members of The Deming Institute community, including industry leaders, practitioners, educators, Deming family members, and others who share their stories of transformation and success through the innovative management and quality theories of Dr. W. Edwards Deming. Our most recent edition was an interview with Joshua Macht, Executive Vice President, Product Innovation, and Group Publisher of the Harvard Business Review Group. 

Beginning in December 2015, we have featured a variety of special topics in episodes known as “10 Minutes with Dr. Deming.”

Over the past few months, we have added three new podcast segments:

• Deming Lens - an opportunity for Tripp and Bill to engage the Deming community in interpreting the wide-ranging aspects and implications of Dr. Deming's theory of management.
  
  
• Deming Speaks – excerpts of presentations by Dr. Deming
  
  
• Study Sessions of The New Economics - three times a year, we offer a six-part series of 90-minute conference calls, hosted by Tim Higgins, to study Dr. Deming’s book, The New Economics.   Recordings of these sessions are released in later months as podcasts.

In our 6th 10 Minutes episode, Tripp explores both the role and need for performance appraisals, beginning with an explanation of their 3-part intended use; to provide feedback, to guide decisions on promotions, and to allocate salary increases.

Using short excerpts of presentations by Dr. Deming, Tripp reminds us of the strong association Dr. Deming encountered between performance appraisals and "management by fear," not to mention their ability to "annihilate long term planning," encourage high mobility of management, and destroy teamwork.     

This episode includes excerpts of previous podcasts with business executives who were inspired by Dr. Deming to abolish performance appraisals in their companies; Dick Steele with Peaker Services and Paula Marshall with The Bama Companies.

Tripp closes the podcast with choice words on ending the practice of performance appraisals from Peter Scholtes. 

 

If you have comments or suggestions for future 10 Minutes with Dr. Deming topics, please contact Tripp at [email protected] or through Twitter @demingpodcast.