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This article was written by Ari Galper, an Entrepreneurs’ Organization member in Sydney. Galper is a best-selling author and leading authority on trust-based selling. He shares why the art of listening is a rare skill in today’s AI-centric world, and how you can build trust by improving your ability to truly hear your customers.
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Inc. contributor Marcel Schwantes writes about new research that reveals what drives employees away—and the simple behaviors that make them want to stay.
Here's the handy retention diagnostic tool mentioned in today's episode.
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In today's Inc. Productivity Tip, Jeff Haden writes about a major new study that suggests feeling lonely or socially isolated can cut years of healthy life, especially in terms of mental health.
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As Inc. contributor Heather Wilde Renze writes, AI can handle the busywork. Humans can handle the human stuff.
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The storefront is moving into the AI conversation.
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Here’s why 61 percent of employees have considered quitting, according to research.
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Why pick one when you can choose–and benefit–from all three?
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The head of the $259 billion company says his test for who earns a promotion has little to do with credentials.
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More than two decades after its debut, Gilmore Girls demonstrates how a distinctive brand, loyal audience and smart distribution can create enduring value.
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Stop hunting for talent. Start building it.
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