Lucky Prints in Chicago moved to a 4-day workweek. Could your print shop pull off a 4-day week? And why would you want to do it, anyway? Owner Adam Smith sits down to discuss what it took to pull of a 4-day work week, why it means less downtime, and how the Lucky Prints culture led to small (but very significant) improvements over time.Visit Lucky Prints on Instagram to see what they're up to: https://www.instagram.com/luckyprints

Contents:00:00 Introduction
02:25 About Lucky Prints
04:25 Are restaurants like print shops?
06:45 Why hiring from restaurants works
10:15 Changes in 2020
11:10 Why work 4 day weeks?
12:25 How the 4 day week works
14:20 4 day week means happier people
16:50 Tracking downtime
21:00 Building a culture of improvement
24:40 How workers give feedback
27:45 Competition in screen printing
31:30 Saying no to bad jobs
35:40 Firing a bad customer
39:04 How to compete: experience!
42:10 Digital printing?
46:10 Patches, transfers, embroidery