If you are like most, your customers have accused you of selling commodities. Am I right? In this episode, Todd Talbot president of Fluidmaster reminds us that commodities are created by industry leading firms who elect to compete on price, rather than to innovate. As the world has gotten a smaller, competitors – traditional and [...]

As Todd Talbot took over as President at Fluidmaster, turnover was peaking at about 30% per year. At best an average company to be a part of. Within four years, and a intention transformation of the culture, that turnover has been slashed to around 7% and Fluidmaster is now ranked as one of the top [...]

How do innovative organizations achieve great things? Some believe that innovation is the result of one masterful stroke. In reality, as Todd Talbot, president of Fluidmaster describes,the boldness of innovation occurs through disciplined progress towards a vision. Fluid master is a leading global supplier of fluid management systems. Some would think that engineering the internal [...]

Mike Smith, the President and CEO of OneSource believes that leadership is very personal. The human side of leadership involves the deep rooted caring and even love of those on your team. Not just wanting the best for each, but having a mutual respect for one another that allows for speaking directly with the individual’s best [...]

This is the fourth in our series with Mike Smith president and CEO of OneSource Distributors, and other leaders on his team, as we explore how they lead to insure they are creating a relevant, sustainable, and profitable future. In this episode we explore Mike s view of business model innovation and how he leads this [...]

Digital transformation and becoming a digital organization is often mentioned, without much description of what that means. In this episode, we explore OneSource s journey to become a digital organization. What does that mean .. at OneSource that means they strive to have their digital solution to be so powerful and user friendly that both their [...]

On Monday s episode, Mike Smith, president and CEO of OneSource talked about the importance of injecting youth into the organization. Following that discussion, Mike suggested I sit down with three of his millennials to get their take on the business, the culture, and being leaders. In this bonus episode I talk with McKinnon Shisko OneSource s [...]

Culture is talked about more and more. But what is culture and how do leaders foster the desired culture? This is the essence of this dynamic conversation that I have with Mike Smith, president and CEO of OneSource Distributors. Mike knows that fostering an engaged culture is not about the “touchy-feely”. It must be worked, [...]

In this bonus episode, Mike Smith and I explore the need for distributors – all sales organizations actually to redefine value beyond product and services. Mike Smith is the president and CEO of OneSource distributors. He is passionate about creating tangible and measurable value for their customers. More than platitudes he has a vision of [...]

When Mike Smith joined OneSource Distributors as their Chief Operation Officer in 2005, the owner of the company gave him a one line job description – Make technology a differentiator. Today as the president and CEO of OneSource he continues down that path as it has grown five-times since the technology differentiator mandate. In this [...]