Northern Trains operates one of the most complex and expansive rail networks in the UK, serving everything from scenic rural routes to busy urban lines across the North of England. But recent years haven’t been easy—staffing challenges, service cancellations, and political pressure have all taken their toll. In this rare and candid interview, we sit down with Matt Rice, Chief Operating Officer of Northern Trains, to discuss how the operator is turning things around.

Filmed in York, Matt shares his vision, addresses criticism, and outlines what’s next for rail passengers across the North. Whether you're a rail enthusiast, transport professional, or just curious about the future of northern transport, this conversation is essential viewing.

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Credits:

Presenters - Nigel Harris (@railnigel on X) & Richard Bowker CBE (@SRichardBowker). General Manager: Stef Foster (@stefatrail)