Inside Shopify UX

By Lola Oyelayo-Pearson

Shopify is building the future of commerce, but who are the people building it? Inside Shopify UX introduces some of the leaders and crafters on our UX team and asks them to explain the big commerce p... more

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FAQs about Inside Shopify UX:

How many episodes does Inside Shopify UX have?

The podcast currently has 26 episodes available.

Inside Shopify UX episodes:

February 03, 2021Polaris
Our Polaris design system was created to align us in building great experiences for Shopify businesses.

In this episode, UX director Yesenia Perez-Cruz sits down with senior UX manager Kevin Clark to talk about the origins of the system, the philosophy that drives it, and how it's evolving. Plus:
what the "trip wires" are for adding to the design system

how the Polaris team is structured

what happens if people trust the system too much

why Polaris has evolved into a "system of systems:
The full transcript of the episode is available at: https://ux.shopify.com/inside-shopify-ux-5-polaris-9b0483005b23.
...more
41min
January 20, 2021Multi-channel with Veronica Wong and Lola Oyelayo-Pearson
Multi-channel works towards helping merchants with their #1 challenge: growing their sales by marketing and selling on owned and unowned channels. Multi-channel is also the team that manages some of the key product initiatives we have with Shopify's largest partners including Facebook and Google.
In this episode Multi-channel UX director Lola Oyelayo-Pearson speaks with senior designer Veronica Wong about:
why we are so invested in creating multi-channel experiences for our merchants?

top skills for a product designer to work in this space

how running her own online business informs Veronica's work

the UX challenges of working with major partners
The full transcript is available at: https://ux.shopify.com/inside-shopify-ux-4-multichannel-111bf5bc69bd
...more
28min
January 05, 2021Shopify Retail with Darrin Henein
The Shopify Retail team builds products for businesses that have brick-and-mortar retail stores, focusing on making Shopify the best commerce platform for these retailers. They invest their time on Shopify point-of-sales (POS) software and hardware, as well as cross-Shopify product work that disproportionately impacts retailers.
In this episode Lola Oyelayo-Pearson speaks with Darrin Henein, the director of UX for Retail at Shopify. They talk about:
The problem set the Retail team is involved in

How industrial designers are part of the product design team

The differences between working on hardware and software

The team's rituals and processes

How the length of the hardware design process has influenced the team's software design

The types of problems the team is interested in working on in the future
The full transcript is available at https://ux.shopify.com/inside-shopify-ux-3-retail-f85efca3fa15.
...more
21min
December 15, 2020Introduction to Ecosystem with Elizabeth McGuane
The Ecosystem team's mission is to help help merchants meet 100% of their needs through apps, themes, and services, and attract new merchants to Shopify to become more successful entrepreneurs. It also aims to help our Shopify Partners around the world make commerce better for everyone.
Our host Lola Oyelayo-Pearson sits down with senior UX manager Elizabeth McGuane to talk about:
What is the team's working hypothesis and what problems does it tackle?

The different user groups the team builds for

How the team works to maintain craft quality

What the team's North Star is for merchant outcomes

How the team thinks about international growth

What makes people successful on the team
...more
31min
December 01, 2020What's different about UX at Shopify?
In this kickoff episode, our host and UX director Lola Oyelayo-Pearson speaks with our head of UX Cynthia Savard Saucier. They introduce how the UX team at Shopify is set up and dive into a number of ways that the team is unique.
Learn about:
Our mission and merchant obsession

Why we don't need to sell anyone on the value of design

How we embrace radical ownership

The multiplicity of career paths available to UXers

Why we value an interdisciplinary approach

What our "digital by design" approach means and how it's evolving
Full transcript is available at: https://ux.shopify.com/whats-different-about-ux-at-shopify-f61453f17bc
...more
40min
November 06, 2020 Introducing Inside Shopify UX
Interested in learning more about Shopify's UX team? Listen to this introduction to our upcoming podcast series from our UX director Lola Oyelayo-Pearson.
...more
2min

FAQs about Inside Shopify UX:

How many episodes does Inside Shopify UX have?

The podcast currently has 26 episodes available.