There's two different people Home Inspectors often get mistaken for: appraisers...and adjusters. Jessie Hernandez is the second one: a public adjuster from The Lone Star State! So in this episode, we explore the differences between public adjusters and insurance adjusters, the role of public adjusters in advocating for policyholders, and the importance of understanding insurance policies. The conversation also touches on how homeowners find public adjusters and the evaluation process they follow during claims. And since we so often get confused for each other, we get into the intricate dynamics that exist in the cross-over between public adjusters and home inspectors. Jessie also shares his journey from aspiring home inspector to public adjuster. We've all got one thing in common, though... we love bourbon 🥃

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THE TLDR:

• Public adjusters represent policyholders against insurance carriers.
• There are different types of adjusters: staff adjusters, independent adjusters, and public adjusters.
• Public adjusters are fiduciary agents who look out for the best interests of their clients.
• Homeowners often do not read their insurance policies until they need them.
• Documentation is crucial in the public adjusting process.
• Public adjusters often work with contractors to find clients.
• The evaluation process for public adjusters varies based on the type of loss.
• Public adjusters can help homeowners understand their coverage before signing a claim.
• The relationship between public adjusters and insurance companies can be contentious.
• Public adjusters provide essential support during insurance claims.
• Client involvement can sometimes complicate the inspection process.
• Managing client expectations is crucial for successful outcomes.
• Oversharing by clients can harm their claims.
• Daily workloads for adjusters can vary significantly.
• Networking with inspectors can lead to valuable referrals.
• Choosing a career path often involves unexpected opportunities.
• Bourbon is awesome.

Check out more on the ISN Blog: https://www.inspectionsupport.com/blog/

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