This replay of a live instructor chat focuses on setting healthy boundaries in therapeutic riding barns to prevent instructor burnout and program sustainability.

Saebra shares tips on proactive policy setting, such as the "2/3, 1/3 rule" relating to lesson cancelation as well as discusses thoughts on how to handle payments, make up lessons, credits, etc.

Saebra shares personal experiences relating to the topics covered that come from perspectives of working not only at a large non-profit center but also a smaller for-profit program. She discusses the need for strict policies to ensure financial stability and retention of staff, volunteers, horses, and students. This chat also covers the benefits of prepayment, setting consistent lesson times, and the impact of flexible policies on student progression and program sustainability.