Insurance Agents & Brokers (IA&B)

Audio version of the feature article from IA&B's October 2026 issue of Primary Agent magazine entitled: FROM POLICYHOLDER TO PERSONAL LINES AGENT

Meet Susan Masone – the first participant in IA&B’s Insuring Careers Certification Program and now a licensed P&C agent employed by a member agency.

Audio version of the Coverage Corner column from IA&B's October 2026 edition of Primary Agent magazine. 

This month's article is entitled: ‘Maintenance’ Exclusions

By Bill Wilson

Audio version of the Claire-ification column from IA&B's October 2026 edition of Primary Agent magazine.

This month's question is: Our updated phone system includes AI note-taking and transcription. Recording calls requires consent, but do we also need consent for AI transcripts and summaries?

Audio version of the feature article from IA&B's September 2026 issue of Primary Agent magazine entitled: When Lawsuits Become an Investment Strategy: TPLF Inflates Claims and Premiums

Hear from IA&B Government Affairs Director John Savant on how third-party litigation funding is inflating insurance claims and premiums – and how IA&B and fellow agent groups are pushing back.

Audio version of the Coverage Corner column from IA&B's September 2026 edition of Primary Agent magazine. 

This month's article is entitled: Workers Compensation – Seven Tips for Agents
By Cathy Trischan

Audio version of Claire-ification from IA&B's September 2026 edition of Primary Agent magazine. This month's question is:

My bank is suggesting a product (IntraFi Cash Service or ICS) to handle large account balances. Is it acceptable?

Audio version of the feature article from IA&B's August 2026 issue of Primary Agent magazine entitled: Insurance Agency M&A Environment: TWO TRUTHS AND A LIE

The team from IA Valuations clears up some misconceptions triggered by the massive number of mergers and acquisitions in the independent agency system over the past decade.

Audio version of the Coverage Corner column from IA&B's August 2026 edition of Primary Agent magazine. 

This month's article is entitled: RENTAL CARS REVISITED … AGAIN
By Bill Wilson

Audio version of Claire-ification from IA&B's August 2026 edition of Primary Agent magazine. This month's question is:

Is it true that I need to set up my premium accounts a certain way with the bank
to get more FDIC protection? If so, how?

Audio version of the feature article from IA&B's July 2026 issue of Primary Agent magazine entitled: 

What We Learned in a Room with Hinkle Insurance: Why Independent Agencies May Be Sitting on Their Greatest Growth Opportunity

By Chris Kurtz, Founder, The Mediatwist Group

Read a marketing and media agency owner's takeaways after conducting a workshop with IA&B Member Agency Hinkle Insurance.