Audio version of the feature article from IA&B's May 2026 issue of Primary Agent magazine entitled: 

We’ve Got You (HR) Covered:
Human Resources Tools for IA&B Members

Audio version of the Coverage Corner column from IA&B's May 2026 edition of Primary Agent magazine. 

Drones - Where is the Coverage for Your Commercial Insureds?
By Cathy Trischan

Audio version of Claire-ification, a column from IA&B's May 2026 edition of Primary Agent magazine.

This month's question is:

While transitioning paper files from a purchased agency into our management system, I discovered some in-force policies without signed applications. How should I handle this?

Audio version of the Coverage Corner column from IA&B's April 2026 edition of Primary Agent magazine. 

The War Exclusion Revisited – Cyber Warfare
By Cathy Trischan

Audio version of Claire-ification, a column from IA&B's April 2026 edition of Primary Agent magazine.

This month's question is:
A carrier accepting Personal Lines ACORD applications told our producers that they did not need to fill out the complete application. Is there an E&O exposure if we have the customer sign the app without completing all the fields?

Audio version of the feature article from IA&B's March 2026 issue of Primary Agent magazine entitled: Building a Cybersecurity Culture in Your Agency

Cybersecurity is everyone’s responsibility. Learn how to build a strong cybersecurity culture that ensures every agency employee understands the risks, follows safe practices, and helps protect the organization’s most valuable data.

Audio version of the Coverage Corner column from IA&B's March 2026 edition of Primary Agent magazine. 

The Potentially Catastrophic Invisible Homeowners’ Exclusion
By Bill Wilson

Audio version of Claire-ification, a column from IA&B's March 2026 edition of Primary Agent magazine.

This month's question is: Is it a best practice to ask our construction clients if they signed any contracts during the last year at each renewal, or throughout the year? And if a client asks us to review a contract, should we do it?

Audio version of a feature article from IA&B's February 2026 issue of Primary Agent magazine entitled: AGENCY INTERNSHIPS 101

Gain insights from an agency internship coordinator. Plus, learn how IA&B’s guidebook can take the guesswork out of creating an internship program.

Audio version of a feature article from IA&B's February 2026 issue of Primary Agent magazine entitled: LESSONS LEARNED IN AGENCY RECRUITMENT

Leadership at Diversified Insurance Industries share what worked – and didn’t work – to recruit young talent at their agency.