Audio version of the Claire-ification column from IA&B's December 2023 edition of Primary Agent magazine. 

Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: Can I send a customer his policy in PDF or give him portal access, instead of a paper copy?

Audio version of the feature article from IA&B's November 2023 issue of Primary Agent magazine entitled Career-Advancing CIC Designation by The National Alliance for Insurance Education & Research.

Audio version of the Don's Discussion column from IA&B's November 2023 edition of Primary Agent magazine. 

On occasion, lenders demand that I include the phrase “Replacement cost” in the “Remarks”
section of the ACORD 27. Do the ACORD 27 form instructions provide any guidance?

Audio version of the Coverage Corner column from IA&B's November 2023 edition of Primary Agent magazine. 

This month's article is entitled: FOREVER CHEMICALS – PFAS & INSURANCE
By Cathy Trischan.

Audio version of the Coverage Corner column from IA&B's October 2023 edition of Primary Agent magazine. 

This month's article is entitled: COVERAGE GAPS FOR NON-OWNED AUTOS Written by Bill Wilson.

Audio version of the Claire-ification column from IA&B's October 2023 edition of Primary Agent magazine. 

Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: Is the use of signature flags, highlighters or x-marks to identify where the client is supposed to sign an E&O issue?

Audio version of the feature article from IA&B's September 2023 issue of Primary Agent magazine entitled E&O Claim Frequency Is Increasing.

Chris Burand shares six key reasons for the recent increase in E&O claims, plus tips for agencies to mitigate their exposures.

Audio version of the Coverage Corner column from IA&B's September 2023 edition of Primary Agent magazine. 

This month's article is entitled: ORDINANCE OR LAW – NOT JUST AN OLD
BUILDING PROBLEM! Written by Cathy Trischan.

Audio version of the Don's Discussion column from IA&B's September 2023 edition of Primary Agent magazine. 

This month's question: One of my insureds incurred a cost he feels is the agency’s fault. While I disagree, I do feel bad and reimbursed the customer $350. Is this OK?

Audio version of the feature article from IA&B's August 2023 issue of Primary Agent magazine entitled The Important Role of Due Diligence in M&A Deals.

Jen Martin, of MarshBerry, discusses the importance of the due diligence process in merger and acquisition deals and outlines the top pitfalls that it can uncover.