Kit visits a healthcare provider whose patient-centered approach is different from the doctors she has met before. The MicroMass team and her doctor help Kit start tracking her symptoms and discover clues about her condition from an unexpected source. With support from several directions, she is finally able to focus on moving forward.
Key takeaways
Patient-centered communication can help patients and providers
explore barriers to treatment
identify how patients’ health behaviors impact their conditions
uncover key insights that patients might not share on their own
Providing patients with user-friendly tools to record their symptoms and experiences helps them stay engaged with the healthcare process; it also gives their providers valuable information about their condition
Patient support programs from pharma companies encourage patient adherence; the representatives of these programs should be fluent in patient-centered communication
Themes: Behavioral Science, Healthcare Marketing, Chronic Illness, Patient-centered Communication, Symptom Tracker
Credits: Mindy Vulpis, Behaviorist | Kelsey Arp, Lead Behavioral Copywriter | Lindsay Huey, Senior Art Director | Kristen Maynard, Senior Account Director | Johnny Knight (host), Senior Behavioral Copywriter | Lindsay Jones (original music), Composer and Sound Designer
See how we approach behavioral science: https://www.micromass.com/why-behavioral-science/