Police minister, Fikile Mbalula has conceded that the police service has been infiltrated by criminals. He was addressing residents at Philippi East on the Cape Flats this week following the killing of 18 people last week. Meanwhile, Mbalula says action will be taken against the police officer who prioritized sorting out her DStv account instead of helping a member of the public after a video went viral showing the police officer using her work phone to make a call to sort out her disconnected MultiChoice accounts. The video, was shot at the Buccleuch satellite station. The police minister has launched a social media campaign #mypolicestation has has urged the public to report service delivery issues at police station. Elvis Presslin spoke to Police union, POPCRU's spokesperson, Richard Mamabolo and IPID spokesperson Moses Dlamini