In part two of our ISN product feature from Inspection Fuel 2025, we hang out with Lindsay Grimm... the Head of Product for ISN. As one of the key product vendors at Inspection Fuel, it was awesome to hear not just what's happening on the software side, but also on the product feature side of ISN. Including things like an AI Voice Assistant and improved online scheduling.

The TLDR:

- ISN has made the FlexFund fee more transparent, leading to increased adoption among inspection companies.

- big update and improvements to Zapier Integration, allowing for more customizable and efficient operations for users.

- Digilatics Integration: Lindsay explains the one-way sync with Digital Addicts, streamlining operations and enhancing marketing insights.

- AI Voice Assistant Development: The team is working on an AI voice assistant to handle client calls after hours, ensuring no call is lost.

- Order Form Overhaul: ISN is redesigning its order form to modernize the user experience and improve backend stability.

- Premium Time Slots Feature: A new feature allowing inspectors to charge more for high-demand time slots, offering greater control over scheduling.

- Commitment to User-Centric Innovation: Lindsay emphasizes ISN's focus on developing features that respond to user needs and enhance the inspection process.

The Links:

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Find out more about ISN at: https://www.inspectionsupport.com