Mark shares business genius he witnessed at the Great Homeschool Convention in Cincinnati. Tune in to hear how a small customer engagement went from a desire for a small prize to a sale--to repeat business. 

(It would work for employees, too!)

See Amanda Trumpower's kids books here. 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Ridiculous youth slang? Serious life concept? Why not both! We explain the why and how of intentionally looking for and focusing on those small wins already happening. 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

What if you could invest in your future leadership team by inviting them to make impacts on your business today? Introducing a case study: The Future, a workshop series that combines a "Capstone Project" with training, a book club, discussions with experts, and more. Hear how it is helping our clients. 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

We made it to 300 weekly episodes!

Join us to hear about another 300 (made popular in modern times by Frank Miller's graphic novel that inspired a film of the same name).

We learn about one of the most storied battles in history. Leadership and culture were the real winners--and can be for your workplace.

Or, interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Plato's "Meno" gives some clues on how Socrates used a coach approach--in some ways--and predicted the content of the bestseller "Crucial Conversations." How can you use elements of the Socratic Method?

Our "Crucial Conversations" resources can be found here. 

Or, interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Six criteria ... six pass-or-fails ... and it applies to any industry. Would your workplace be a best place to work for? 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Last episode, we discussed the scientific evidence that coaching really works. So what exactly is coaching? What does it look like? Is it OK to want training and advice from a coach? How do you pick a good one? We answer these questions and more.

Want a copy of the white paper we mention?

Or, interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Recent scientific analysis shows that coaching works! But mainly in a particular way. If you partner with a coach or use the coach approach with others, this episode will ensure you are focusing on the right areas for true growth. 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

We recently decided to dust off an old tool ... and were surprised to find most of the room declaring it the most useful part of the day.

If you care about relationships with customers, coworkers or kin, you'll want to learn the Johari Window. 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

A thought-provoking Substack article argues, "We had overestimated the value of 'human relationships'. Turns out that a lot of what people called relationships was simply friction with a friendly face."

Where is the friction showing up in your customer experience? 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.