What do Walt Disney's cashmere sweater and a bottle of pesto on a Patagonian mountain have to do with each other? The answer is the same thing that helps build trust and loyalty with the people around you. 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

You don’t get what you want in life. You get what you ask for. Most people walk around hoping. Hoping they get noticed. Hoping the boss sees their effort. Hoping the customer understands their value. Hoping the universe connects the dots.

Hope is not a strategy.

Asking is.

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Another tool in your work to engage others: your stories. About 2,500 years ago, Plato said this would work. It's still used today. Here's why--and how to get started. 

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

A follow-up to our episode, "Your coworker, the flat-earther" moves on from your engagement to your employees' engagement. Are they Patriots? 

Can you be OK with them just being Citizens? (AI is probably going to make this problem even harder!)

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.

Do your coworkers wear you out? 

One hilarious novel from 1910 has the answer--and it happens to agree with Gallup's Q12 Employee Engagement Survey. Have you made friends with your weirdo coworkers?

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Guitar gods Steve Vai and Joe Satriani agree with Mark's Pap-paw! Memorization (yes, even in the workplace) is really important--and you CAN do it.

Links:

Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. 

Mike and Mark had a chance to interview the owner-operator of two incredibly successful Chick-fil-A locations. Her insights on customer experience--and employee engagement--inspired us to record this overview. 

Thanks to research, Mike has cracked the code on how to give a memorable present. Tune in to hear how diamond charms for your friend's Crocs may actually be a good idea. 

Have you fallen into the trap of problem-solving instead of asking? It may be counter-intuitive, but if you're the manager ... it's how you grow your team.

Do what now? Well, the disaster in Mark's front yard (yeah, it's a water main) illustrates a workplace truth echoed in the book of Jeremiah. When all you see are actions, how can you judge intent?