The difference between waiting for someone to finish speaking and actually listening to what they're saying. When we listen to someone, really listen to them, we give them our whole presence, which can not only build trust, but also help solve relationship conflict.

Ken and Seth discuss the value of listening with the intent to understand rather than to be understood. How listening can broaden our understanding of a problem and open us up to diverse solutions. Open your heart and your mind. More information at itsnotpersonal.net or sethrigoletti.com

What's the impact on a team when you're willing to have a gratitude practice at work? Invite people to be vulnerable and human, while also being grateful for the opportunities that we have. Appreciation and gratitude for your peers and your team can be so helpful in creating space for people to feel more like themselves. Show up for each other in a way that's authentic and respectful. What if you just let people know how much you appreciate them for what they do. It's amazing the impact we can have on each other when we take the time to recognize and be grateful for those with whom we work. Check us out at It's Not Personal website or at sethrigolett.com

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What does it mean to respect someone? How powerful is it to a culture and company when we take the time to give people their "due regard." When we respect other people's point of view and experience, we have an opportunity to learn more about them and about how the world can be perceived. In this podcast we talk about the various ways that we can use respect as a tool to connect, build trust, and make space for others. What assumptions and barriers are we bringing to a conversation and an interaction with our colleagues? How do those assumptions get in the way of giving people their due regard. Find out more at https://www.itsnotpersonal.net/ or https://sethrigoletti.com/

Have you ever had one of those moments in your life when you knew that you were about to make a decision that would change your life forever? In this episode, Ken and Seth share their moments when they woke up to a new way of looking at their careers and themselves at work. What's your moment? How have you had to change or how has your view on yourself and your work shifted over the years? Listen in to hear the ways that we can all look for paradigm shifts and perspective changes in our lives. Check us out at https://www.itsnotpersonal.net/team-3 or at https://sethrigoletti.com/

In this episode, we talk about the ways that we can become dependent on the various technologies to do our thinking for us. Whether it's communication through email, Slack, PowerPoint or even the telephone, it's important that we stay intentional in what we want to say and how we're impacting others. There are a lot of great tools out there which make our work easier, but they aren't a replacement for intentional communication and connection. For more information about Ken Grady and Seth Rigoletti, see https://www.itsnotpersonal.net/ or https://sethrigoletti.com/

New episodes each week. If you enjoy this podcast, please leave a comment and share it on social media.

How meetings are misunderstood, misused, and maligned. What if we were more intentional in how we used them as an organization and saw them as a tool for communication and connection? Listen to CIO Ken Grady and Leadership coach Seth Rigoletti talk about the different ways that we can think about how to use people's time and how to communicate with a sense of purpose. Find out more at https://www.itsnotpersonal.net/ or check out information about Seth Rigoletti at https://sethrigoletti.com/

Why do we get so upset when we have to collaborate with other people? Often times we become fixated on the personality that we come up against and forget to see the person or the human being underneath. When we're able to put our biases aside and not take other people's actions personally, we have a chance to communicate with them in a clear and meaningful way.

Great leadership comes when we are clear about what's going on and how we work together. Everything gets messy when we focus too much on judging people as having the "right or wrong" persona.

How do we onboard, engage, communicate, and lead in the 21st century of work?

How do we learn to be helpful to each other and see each other as human beings, without getting our egos in the way?

Join Ken Grady, CIO and Seth Rigoletti, Leadership Coach, as they talk about the many ways that leaders can help teams collaborate, individuals grow, and people be their awesome selves.