Before learn how to plan an event, you must learn the two things that will make your event fail and the only one reason why it will be successful.  Read the full article, the video’s transcription and the references used here: https://en.ivanchagas.com.br/blog/how-to-plan-an-event

There are many articles defining what's customer service and how to achieve excellence. Let's break it down and make it visual with the SERVICE framework.  Read the full article, the video’s transcription and the references used here: http://en.ivanchagas.com.br/blog/whats-customer-service

My expertise is organizing successful events. I will teach you about planning and organizing events: how to make successful events.  Read the full article, the video’s transcription and the references used here: https://en.ivanchagas.com.br/blog/successful-events-open-course

Welcome to the free and open course on Real Customer Service. Learn what makes up an incredible customer service and how you can be a better attendant.  Read the full article, the video’s transcription and the references used here: https://en.ivanchagas.com.br/blog/real-customer-service-open-course

If you are discovering what is a polymath (or what a T-shaped professional is), we will cover here what and why to become a polymath professional.  

Read the transcript and video references: https://en.ivanchagas.com.br/blog/what-is-a-polymath/

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