In this conversation, Russ and Jay discuss their experiences as painters and decorators. Jay shares how he transitioned from aspiring professional golfer to painter and decorator.

Find Jay here

https://www.instagram.com/jbpaintingdecorating?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

They talk about the challenges of managing customer expectations, the importance of social media in the industry, and the value of craftsmanship. They also touch on the topic of pricing and the different levels of quality in the trade. The conversation in this part revolves around the challenges of pricing and dealing with non-paying customers in the painting and decorating trade.

Jay shares his experiences of pricing jobs based on the unique requirements of each project and the difficulties of estimating the time and effort required. He also discusses the anxiety and self-doubt that can arise when dealing with customers and the impact of non-payment on mental health. Jay shares a personal story of a non-paying customer during a difficult time in his life and the legal battle that ensued.

The conversation also touches on the evolving expectations of customers and the need for tradespeople to adapt and set clear boundaries. In this conversation, Russ and Jay discuss the challenges and emotional journey of dealing with a difficult pregnancy and the impact it had on Jay's mental health.

They touch on themes such as the fear and uncertainty of a potential health issue with his child, the pressure of running a business while going through personal struggles, and the importance of reaching out for support. They also discuss the stigma around men's mental health and the need for open and honest conversations. Overall, the conversation highlights the importance of talking about and seeking help for mental health issues.