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In this episode of Revolutionizing Your Journey, host DeAndre Coke sits down with John Sutton, CEO of Journey, a groundbreaking travel loyalty program designed specifically for independent hotels and boutique properties. John shares how his decade of experience as Chief Digital Officer at Red Ventures led to the creation of Journey — a platform built to close the gap in the hospitality industry’s loyalty landscape.
The conversation explores Journey’s mission to redefine what loyalty means by emphasizing personalization, emotional connection, and direct relationships between guests and properties. From its unique Day Zero Status program and nomination-based hotel alliance to the opportunity for travelers to earn five points per dollar on stays, Journey is setting a new standard in hospitality. John also offers insights into the future of loyalty programs and how technology can make boutique hotel stays more rewarding, memorable, and human.
Key Highlights:
Resources:
Interested in Financial Planning?
Some of Our Favorite Tools For Elevating Your Points & Miles Game:
Note: Contains affiliate/sponsored links
Connect with DeAndre & Taryn:
Connect with John Sutton:
Mentioned in this episode:
Check out the new Smart Travel Podcast!
This week's show is supported by the new Smart Travel Podcast. Travel smarter — and spend less — with help from NerdWallet. Check out Smart Travel at the Link below:
Smart Travel Podcast
4.8
5454 ratings
In this episode of Revolutionizing Your Journey, host DeAndre Coke sits down with John Sutton, CEO of Journey, a groundbreaking travel loyalty program designed specifically for independent hotels and boutique properties. John shares how his decade of experience as Chief Digital Officer at Red Ventures led to the creation of Journey — a platform built to close the gap in the hospitality industry’s loyalty landscape.
The conversation explores Journey’s mission to redefine what loyalty means by emphasizing personalization, emotional connection, and direct relationships between guests and properties. From its unique Day Zero Status program and nomination-based hotel alliance to the opportunity for travelers to earn five points per dollar on stays, Journey is setting a new standard in hospitality. John also offers insights into the future of loyalty programs and how technology can make boutique hotel stays more rewarding, memorable, and human.
Key Highlights:
Resources:
Interested in Financial Planning?
Some of Our Favorite Tools For Elevating Your Points & Miles Game:
Note: Contains affiliate/sponsored links
Connect with DeAndre & Taryn:
Connect with John Sutton:
Mentioned in this episode:
Check out the new Smart Travel Podcast!
This week's show is supported by the new Smart Travel Podcast. Travel smarter — and spend less — with help from NerdWallet. Check out Smart Travel at the Link below:
Smart Travel Podcast
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