In our work with DMOs throughout the Americas, we rarely experience the organizational culture we experienced in our work with Visit Anchorage. So naturally, we needed to understand how this Team was so different. On this episode of DMOU, Visit Anchorage CEO Julie Saupe shares what she believes to be the "secret sauce" behind the staff culture over which she presides. From recognizing staff for the little things to breaking from conventional wisdom on being cool with staff working remotely, Julie suggests some interesting thoughts on way to cultivate a staff culture that rocks. Plus, in the Bonus Round, you'll hear her experience in watering the roof of her first DMO.