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Welcome to this week’s episode of The Digital Restaurant Podcast! Carl is joined by special guest Olga Lopategui, a leading expert in restaurant loyalty and digital engagement, to break down the latest innovations shaping the restaurant industry.

⏱ [01:07] – Just Salad Gets $200M Investment

• What makes Just Salad’s tech stack unique?
• How will this funding impact digital transformation in restaurants?
• Will they use the investment for expansion, technology, or both?
  
  

⏱ [04:42] – Just Eat Takeaway’s Acquisition by Process

• What does this mean for global food delivery consolidation?
• How does it compare to previous acquisitions like Grubhub?
• Could DoorDash face challenges in global expansion?
  
  

⏱ [09:09] – The Digital Guest Experience & UX Innovation

• How should restaurant UI/UX evolve for better ordering?
• Why should apps customize the interface for individual users?
• What lessons can restaurants learn from brands like Taco Bell’s Veggie Mode?
  
  

⏱ [14:19] – What Are Digital Twins & Why Do They Matter?

• How do digital twins work in the restaurant industry?
• Can virtual simulations replace traditional prototype testing?
• How might predictive maintenance reduce restaurant downtime?
  
  Additional Paper here
  
  

⏱ [19:53] – Dutch Bros, Panda Express & Domino’s on Mobile Ordering

• How did Dutch Bros perfect their mobile app launch?
• What improvements are Panda and Domino’s making?
• Why is mobile ordering crucial for customer loyalty and convenience?

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