In this episode of Take-Away with Sam Oches, Sam talks with Scott Boatwright, the CEO of Chipotle Mexican Grill. Chipotle, of course, needs no introduction, but to some degree Scott did last year when he was suddenly thrust into the CEO role after his former boss Brian Niccol left for the chief executive job at Starbucks. Scott has spent his whole career in restaurants, spending the bulk of his early years helping turn around Arby’s before joining Chipotle as COO in 2017. The year since Scott was named CEO has been arguably one of the toughest in the company’s history, as it has dealt with flat sales and traffic and an overly saturated fast-casual competitive field. Sam recently sat down with Scott in a Midtown Manhattan Chipotle as part of NRN's Signature Series, powered by The Coca-Cola Company, to learn more about his career, his leadership style, and what he thinks will help Chipotle become a global iconic brand.
In this conversation, you’ll find out why:
- Uncomfortable moments create positive career growth
- Study the role you aspire to have
- Your best shot at winning is to double down on what made you special in the first place
- Your whole organization has to row in the same direction to get to your destination
- Accurately identify your problem before you start chasing solutions
- CEOs are storytellers as much as they are business leaders
Have feedback or ideas for Take-Away? Email Sam at [email protected].