A 2012 report examining the state's care for people with special needs offered a holistic series of recommendations on how to improve the quality of supervision and supports for vulnerable New Yorkers, but the reaction from state policymakers at the time - and since - has largely ignored the broader conversation about the human services system.

On the third installment of the "Justice for All" series, we focus primarily on the workforce providing care to more than 1 million New Yorkers with special needs. We also examine the independence of the Justice Center for the Protection of People with Special Needs and consider how abuse and neglect is reported.