我們將探討如何有效利用客戶名單,通過個性化的再行銷策略來提高客戶互動和忠誠度。例如:日本偶像事務所精細客戶溝通的觀察,展示深入瞭解客戶需求的重要性。
此外,我們會討論高風險產業中的客戶服務細節,例如信用卡服務的應急反應機制,並討論如何將這些策略應用於不同行業,以提升客戶滿意度。
這集podcast將啟發聽眾從日常經驗中尋找提升客戶成功的靈感。
In this episode of the podcast, wisdom distilled from everyday life will be shared and turned into inspiration for increased productivity.
We'll explore how to effectively utilize client lists to increase client interaction and loyalty through personalized remarketing strategies. For example, we will look at the importance of understanding the needs of your customers, as demonstrated by the observation of the Japanese idol agency's fine-tuned customer communications.
In addition, we'll discuss the details of customer service in high-risk industries, such as emergency response mechanisms for credit card services, and how these strategies can be applied to different industries to improve customer satisfaction.
This podcast episode will inspire listeners to look to their everyday experiences for inspiration on how to improve customer success.
如果在建立客戶成功流程上有任何疑問,歡迎來找我們聊聊能怎麼協助您:https://lin.ee/jpsRKqD
If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you: https://lin.ee/jpsRKqD
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客戶成功茶水間,募集企業組織裡有客戶成功團隊的公司,一起上節目聊聊客戶成功徵才議題。
或是您的公司有客戶成功人員的徵才需求,也可以透過資訊欄聯絡方式提供給我們,我們將會在節目和資訊欄上幫您曝光。
The Customer Success Pantry invites companies with customer success teams to join us on the show to talk about customer success recruiting.
Or if your company has a need for a customer success recruiter, you can provide us with the contact information through the message board, and we will help you get exposure on the show and in the message board.
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Youtube頻道:https://www.youtube.com/@CStearoom
專欄文章:https://lihivip.com/g2V3
合作聯繫:[email protected]
LINE 官方帳號:https://lin.ee/jpsRKqD
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器材設備提供及錄音技術顧問:咪卡創意
Suppliers of recording equipment and recording technology consultants:咪卡創意
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