『在茶水間的說書人』在這裡，我們將深入探討各種關於客戶成功的書籍，從中挖掘智慧與策略，並分享如何在工作中實踐這些知識。
在這個資訊爆炸的時代，我們提供一個輕鬆的途徑讓您「聽」書，帶領您在茶水間的輕鬆氛圍中啟程知識之旅。如果您的企業正在探索或已經實施訂閱模式，這個節目將是您的不二選擇。讓我們一起確保客戶的持續訂閱與回購，共同在客戶成功的道路上前進！
每 1-2 個月我們會挑選一本書，深入分析其核心理念和實際案例，無論您是業界新手或是老手，都能從中獲得寶貴的洞察和靈感。
這一集的書：《絕對續訂：訂閱經濟最關鍵的獲客、養客、留客術》，跟你分享，如何在訂閱經濟中減少客戶流失並增加持續性收入的實用指南。
（文字版）
We've got a new series coming up for Season Two! "The Storyteller in the Pantry, a new series for listeners who are passionate about books but short on time. Here, we'll dive into a variety of books on customer success, uncovering wisdom and strategies and sharing how to put that knowledge into practice in the workplace.
In one episode per month, we'll pick a book and analyze its core concepts and real-world examples in-depth, so that whether you're a newcomer to the industry or a veteran, you'll gain valuable insights and inspiration.
The book in this episode, "Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue", provides a practical guide on how to minimize churn and increase sustainable revenue in the subscription economy.
In this age of information explosion, we offer an easy way for you to "listen" to the book, taking you on a journey of knowledge in the relaxed atmosphere of the tea room. If your business is exploring or has already implemented a subscription model, this program is for you. Let's work together to ensure your customers continue to subscribe and repurchase, and together we can move forward on the road to customer success!
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Newsela 是一家總部位於美國紐約的線上教育科技公司，專為高中以下（K-12）的學生設計教材。現在他們正在徵求中階市場（mid-market）客戶成功經理，基本薪資就是7萬5美元起跳，還有員工股票選擇權，詳細徵才資訊請自行上網觀看：https://boards.greenhouse.io/newsela/jobs/5873772
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客戶成功茶水間，募集企業組織裡有客戶成功團隊的公司，一起上節目聊聊客戶成功徵才議題。
或是您的公司有客戶成功人員的徵才需求，也可以透過資訊欄聯絡方式提供給我們，我們將會在節目和資訊欄上幫您曝光。
The Customer Success Pantry invites companies with customer success teams to join us on the show to talk about customer success recruiting.
Or if your company has a need for a customer success recruiter, you can provide us with the contact information through the message board, and we will help you get exposure on the show and in the message board.
如果在建立客戶成功流程上有任何疑問，歡迎來找我們聊聊能怎麼協助您：https://lin.ee/jpsRKqD
If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you: https://lin.ee/jpsRKqD
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合作聯繫：[email protected]
LINE 官方帳號：https://lin.ee/jpsRKqD
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器材設備租借及錄音技術顧問：咪卡創意
Suppliers of recording equipment and recording technology consultants：咪卡創意
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