Keep Smiling: The E-Commerce Customer Experience Podcast

Today's episode is the first in a two-part series about customer service on Amazon.

Show outline:

1. What is the true meaning of Customer Service on Amazon?
2. The touch points of customer service on Amazon and tips/insights for each.
3. Amazon-friendly templates.

Do you want to support the show? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. ;)

Do you have an inquiry related to the podcast? >>> Email us: keepsmiling(at)sellersmile.com.

This show is produced by SellerSmile, "Your e-commerce customer service team."

Welcome to, "Keep Smiling: The E-Commerce Customer Experience Podcast." The first three episodes of our new podcast are availble today, here's the first one! :)

Today's show:

1. Personal and professional introductions. Origin of the show in the context of our backgrounds and our business.
2. Why a podcast? Are CS and CX are underappreciated in e-commerce?
3. What to expect from future episodes. Who is this for and why you should subscribe.

Go to this episode's show notes: https://www.sellersmile.com/001

Do you want to support the show? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. ;)

Do you have an inquiry related to the podcast? >>> Email us: keepsmiling(at)sellersmile.com

This show is produced by SellerSmile, "Your e-commerce customer service team."

Selling products online is challenging and can lead to poor customer experiences. Each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon, Shopify, artificial intelligence... We'll discuss what matters today and what you can do to build a better e-commerce business, we'll show you how! :)

Thank you for finding our podcast, it's hosted by SellerSmile - Your E-Commerce Customer Service team.

If the introduction piqued your interest, subscribe right now, don't wait, and when we officially launch on Thursday, April 25th, 2019, you'll receive the first three episodes straight to your device!

Do you appreciate the show?

• Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :)

Do you have a question related to the podcast?

• Email us: keepsmiling(at)sellersmile.com