Keeping It Real with Tiff and Carl

In this Episode, our hosts go in the way-back machine and share their first albums bought and foods that they can’t get anymore, including their ode to Sizzler and Dr. Slice, before introducing the Fifth of the Ethical Principles of Coach, Maintaining Presence

Part Two of this episode sees our hosts continue their conversation on creating trusting relationships with clients and direct reports. You'll hear best practices for establishing a safe and supportive environment and Tiff's Hot Tips for being a trustable leader.

In this, our 50th Episode, our hosts discuss the concepts and skills that are behind the 4th ethical principle of coaching, Establishing Trust and Safety and how they relate not just to a coaching relationship, but to how we relate to colleagues and direct reports, as well as the people that we serve. Before that though, Tiff and Carl give their definitions of customer service and how it impacts our personal and professional lives.

In this episode, you hear our hosts discuss how to introduce partnering agreements into a relationship, including the process of keeping client/or employee engagement focused and effective, known to coaches as the Rule of Four. The episode ends with Tiff's Hot Tips for creating and maintaining meaningful expectations.

This episode examines ICF's third Ethical Competency of Coaching, "Establishes and Maintains Agreements." Tiff and Carl discuss the importance of clearly defined and communicated agreements and expectations in a coaching relationship, as well as when leading and helping others. First, Our dynamic Duo share their Travel Tales and answers to the questions of the episode.

Part Two of our episode discusses what it means to be Client-Centered and how to build and utilize mindsets and skills, such as curiosity, intentionality, listening to comprehend and de-personalizing responses that foster conversations that promote trusting relationships.

To be client-centered is to focus on the needs and wants of a coaching client. It takes an extreme level of intentionality in dismissing your emotions and judgements to effectively serve the client based on their responses and desires. Being client-centered is one of the tenets establishing a coaching mindset, as well as an asset in communicating with those you are helping in their personal and professional development.In Part one of our discussion, Tiff and Carl discuss creating a client-centered mindset that leads to an environment of empowerment, growth and collaboration. Beforehand, they discuss their recent travels and give their answers to the questions of the week.

Part Two of our discussion on ethics goes into its presence and importance in Leadership, then in Public Service, before Tiff offers our latest offering of Keeping It Questions.

We kick-off the new year with a conversation on ethics, and how it impacts culture, behavior and decision making in all areas of life, including coaching, leadership and as helping professionals.

Part Two of our episode looks forward to 2025, and thinking about what we plan on accomplishing in the coming year. Tiff and Carl share their goals and invite you to devise yours as well. See you all next year!